Accounts Receivable and Customer Service Clerk

Accounts Receivable and Customer Service Clerk (Bilingual - French & English) Finance Full Time Canada Remote $40,000 - $47,000 CAD per year Accelerate your career with AutoVerify 🚗 About AutoVerify AutoVerify is a technology company born in London, Ontario. We operate remotely, hiring employees across Canada. AutoVerify is a comprehensive suite of digital solutions tailored toward automotive dealers, manufacturers, lenders, and marketplaces alike. We enable businesses to better serve their customers. Visit our website to learn more: https://www.autoverify.com/ Under the Hood Join our team and work from anywhere in Canada – home, coffee shop, or even poolside, because we’re all about remote life. Enjoy perks like company-paid flexible benefits options, fun events (virtual and in-person) and half day Fridays all year round to boot. We hire incredible people and your job referrals are not just appreciated; they're rewarded. Our culture is driven by communication and trust, acknowledging and supporting your life outside of work with the flexibility you deserve. All this to say, we value your journey at AutoVerify, both personally and professionally. The Roadmap The Bilingual Accounts Receivable and Customer Service Clerk role is an entry-level position in our Finance department, focused on executing daily accounting processes, including accounts receivable and accounts payable. Our priority is to find a candidate who has solid customer service experience. Accounting experience would be considered and asset but is not required. To support the company’s strategic goals, you will be in constant communication with customers to ensure invoices are received and paid on time. You will also be responsible for data entry, and resolving customer/vendor accounting related issues. You will play an integral part in ensuring the company’s transactions are accurately reported and communicated to the Controller. You possess a high degree of initiative, excellent attention to detail and you multi-task with ease. You must have strong analytical and problem-solving skills to carry out the duties of this role. Performance Specs Act as the primary point of contact for the Finance department and respond to all relevant questions from employees, vendors and customers. Process product subscription payments and follow-up with customers when payments fail to process. Assist in onboarding new customers by providing billing details and obtaining payment methods (I.e., credit card). Reply to billing inquiries from customers via email or phone call in a timely manner. Assist with processing vendor invoices and employee expense reports as needed. Complete a variety of daily and monthly accounting entries in collaboration with the Accounting Supervisor. Process payment for company bills and ensure debts are collected. Organize and maintain an orderly accounting filing system. Assist the Account Supervisor with monthly, quarterly, and year-end reporting. Update and maintain our CRM (HubSpot) with accurate billing information for all customers. Perform other duties, projects and initiatives as assigned. Preferred Mods 0-2 years of relevant work experience with a concentration on customer service. Post-secondary degree, diploma, or certificate in Accounting, Business or related field is an asset but not required Bilingual (both verbal and written) in English and French required. Knowledge of or experience with accounting software (Sage, Zuora) is considered an asset but not required. Proficient in Microsoft Office Suite, especially Excel. High initiative, well organized, and strong attention to detail. Strong problem-solving and math skills. Performance Package Salary range listed is for a Canadian employee. It may vary depending on the work location of the successful candidate or other factors. Pit stop… there’s more perks We continually optimize our onboarding process to ensure your first day at AutoVerify is a smooth ride. We are fully remote and work half day Fridays all year round. We embrace cultural differences, which is why you can exchange statutory holidays for cultural holidays throughout the year. We hold quarterly company-wide Lunch & Learns because food and learning fuel us. We provide financial support with professional development to turbocharge your skills. We provide paid volunteer time off so you can support a charitable cause in your community. We offer 24/7 confidential counselling via an Employee Assistance Program in addition to company-paid benefits (health, dental, vision and more). We help you save for the road ahead with financial benefits, such as Group Retirement Savings Plan and Deferred Profit Sharing Plan. We ignite fun through the planning of virtual and in-person events all year long. This posting is for an immediate vacancy. We are actively seeking qualified candidates to join our team. At AutoVerify, we embrace innovation and technology, and we leverage AI as part of our recruitment process. Human oversight remains central to every stage, as we are deeply committed to equity, diversity, and inclusion. We welcome applications from persons with disabilities and will provide support throughout the recruitment process, including accommodations that respect and address applicants’ accessibility needs. While all submissions are appreciated, only those candidates selected for an interview will be contacted. All applications will be held in strictest confidence. #J-18808-Ljbffr