Live Production Support
2 weeks ago
Why this role mattersAt Rebel, we’re in the middle of a bold reinvention. We were early to the cloud (hello, AWS circa 2016), and we’ve kept our hands on the wheel ever since—constantly experimenting, optimizing, and evolving how we serve our customers. Now we’re looking for someone who’s ready to help us take it further.This isn’t just a support role. You’ll be embedded in a tight-knit, nimble team of engineers and developers, working across both live production and new cloud-based infrastructure. From web hosting to email, DNS to domain management, you’ll help power the services that keep thousands of websites online—and make sure they’re fast, secure, and future-proof.You’ll be the kind of person who enjoys being in the thick of things: hands-on, proactive, quietly confident in your problem-solving, and motivated by a desire to keep improving. If you’re the one your team relies on when something’s on fire, this is your kind of place.What you’ll doProvide second-level technical support for websites, applications, and email servicesHandle occasional after-hours support (about 1–2 incidents per week)Maintain and improve our hosting platforms: Plesk, Managed WordPress, Virtuozzo VPS, and moreOwn and optimize our infrastructure stack—AWS, Ghost and othersSupport and streamline customer migrationsMonitor system performance, troubleshoot issues, and resolve them efficientlyProactively track costs and propose ways to deliver more value with less spendAdminister Linux/Unix and Windows environmentsManage and tune database systems (MSSQL, MySQL)Write and maintain scripts using Bash, Python, Perl, or JavaScriptUse infrastructure-as-code tools like AWS OpsWorksContribute to IT operations process improvement and documentationWhat you bringStrong systems administration skills and a love of clean, scalable infrastructureDeep knowledge of core network protocols and services: TCP/IP, HTTP/S, DNS, SSL, firewalls, load balancers, etc.5+ years of DevOps or sysadmin experience in Linux and Windows environments5+ years working in AWS cloud environments (EC2, VPC, ELB, EBS, S3, RDS, Route53)Hands-on experience with scripting and automationFamiliarity with Agile/Scrum and modern CI/CD practicesA mindset for performance, optimization, and reliabilityA collaborative attitude—you support what you build and help others level up tooA degree in Engineering, Computer Science, or a related technical fieldOur approachWe build things to last: simple, testable, maintainableWe stay curious: always experimenting, always learningWe value impact over egoWe help each other out, and celebrate wins togetherWe take action—even when things aren’t perfect yet #J-18808-Ljbffr
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Live Production Support
7 days ago
Ottawa, Canada Momentous Full timeLive Production Support & Operations – System administratorJoin to apply for the Live Production Support & Operations – System administrator role at Momentous.OverviewAt Rebel, we’re reinventing ourselves. We were early adopters of cloud technology (AWS since 2016) and continue to evolve our infrastructure. We seek a proactive, hands-on system...
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Live Production Support
2 days ago
Ottawa, Canada Momentous Full timeLive Production Support & Operations – System administrator Join to apply for the Live Production Support & Operations – System administrator role at Momentous . Overview At Rebel, we’re reinventing ourselves. We were early adopters of cloud technology (AWS since 2016) and continue to evolve our infrastructure. We seek a proactive, hands-on system...
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Live Production Support
13 hours ago
Ottawa, Canada Momentous Ltd. Full timeLive Production Support & Operations – System administrator At Rebel, we’re in the middle of a bold reinvention. We were early to the cloud (hello, AWS circa 2016), and we’ve kept our hands on the wheel ever since—constantly experimenting, optimizing, and evolving how we serve our customers. Now we’re looking for someone who’s ready to help us...
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Live Production Support
43 minutes ago
Ottawa, Canada Momentous Ltd. Full timeLive Production Support & Operations – System administrator At Rebel, we’re in the middle of a bold reinvention. We were early to the cloud (hello, AWS circa 2016), and we’ve kept our hands on the wheel ever since—constantly experimenting, optimizing, and evolving how we serve our customers. Now we’re looking for someone who’s ready to help us...
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Live Production Support
5 hours ago
Ottawa, Canada Momentous Ltd. Full timeLive Production Support & Operations – System administrator At Rebel, we’re in the middle of a bold reinvention. We were early to the cloud (hello, AWS circa 2016), and we’ve kept our hands on the wheel ever since—constantly experimenting, optimizing, and evolving how we serve our customers. Now we’re looking for someone who’s ready to help us...
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Live Chat Support
2 weeks ago
Ottawa, Canada Outdoor Outfits Full time**Requirements**: - Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns - Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate - Crete relationships with new customers to better understand and achieve their needs - Respond to the customer questions,...
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Senior PySpark Developer
3 weeks ago
Ottawa, Canada Live Assets Full timeIT Jobs in Canada Job Description Live Assets | IT Staffing Solutions is hiring a Senior PySpark Developer for one of its Clients from Healthcare Industry. Key Responsibilities Understanding systems and business processes related to assigned products. Working closely with business partners to develop, maintain, and support solutions using Python, PySpark,...
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Live Production
14 hours ago
Ottawa, Canada Momentous Ltd. Full timeA leading tech company in Ottawa is seeking a System Administrator for their Live Production Support & Operations team. This role requires strong systems administration skills in both Linux and Windows environments, with a focus on AWS cloud services. The ideal candidate will maintain hosting platforms and provide second-level technical support, ensuring...
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Live Production
39 minutes ago
Ottawa, Canada Momentous Ltd. Full timeA leading tech company in Ottawa is seeking a System Administrator for their Live Production Support & Operations team. This role requires strong systems administration skills in both Linux and Windows environments, with a focus on AWS cloud services. The ideal candidate will maintain hosting platforms and provide second-level technical support, ensuring...
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Tech Support Specialist
2 weeks ago
Ottawa, Canada Ross Video Full timeA leading technology company in Ottawa is seeking a Technical Support Associate to deliver exceptional customer service through effective phone-based support for technical issues. The ideal candidate will have a technical diploma, strong communication skills, and experience in customer service. Join a dynamic team focused on innovation and providing...
