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Supervisor, Food
4 months ago
Responsibilities
- Collect and organize daily administrative duties and ensure that all daily administrative responsibilities are carried out and hold the Team Members accountable.
- Executing the daily staffing schedule and organizing the daily staffing work assignments
- Updating the time and attendance record sheet
- Escalate any employee issues such as work performance, attendance management, policy & procedure breaches, grievances, disciplinary outcomes, etc. of all team members to the Assistant Manager and Manager.
- Provide training, in the moment coaching and assist team members in all aspects of the operation (i.e. meal periods, peak periods) to ensure the Operation runs flawlessly.
- Participate and action Supervisory 30.60.90-day plans to help improve the overall service and culinary offerings within the Hospitality business.
- Recognize and monitor performance of team members on a daily, weekly & Monthly basis and provide weekly one on one team feedback on what’s going well, and the areas of improvement needed.
- Work side by side all peak periods of the operations with all Team Members, to ensure the team is achieving the brand standards of excellence.
- Deliver high energy / detailed pre-shift meetings, work with the Manager on a weekly basis to plan & review the weekly shift meeting topics that have the highest impact on the business.
- Engage Guests throughout the shift to ensure that quality checks are being performed to gain feedback from all guests on the food and service experience.
- Perform inventory counts, maintain physical par stocks and productions based on business levels.
- Monitor and execute the preparation, production of food and beverage and the merchandising plans for Hospitality outlets.
- Take an active role with coaching of all food & Beverage within Hospitality to ensure that all products are executed 100% to the standards including recipe builds and merchandizing planograms.
- Certificate/Diploma/Degree from recognized College/University in courses related to Hospitality/Business Management, Hotel/ Restaurant Management or a combination of related education and experience
- Smart Serve and Food Safety Handling certification required
- Minimum two (2) years supervisory experience related to corporate food & beverage structure and reporting in a restaurant dining room, lounge, bar or banquet hall environment
- May be required to obtain and maintain an A.G.C.O. License based on assigned outlet(s)
- Experience working in unionized environment is a strong asset
- Ability to lift up to 50 lbs
- Able to work overnight shifts