Channel Sales Manager

Join to apply for the Channel Sales Manager role at Lightspeed Commerce. We are seeking a dynamic and results-driven Channel Sales Manager to join our growing Partnerships team in NoAM Retail. In this role, you will develop and maintain strong relationships with prospective partners to drive revenue growth. You will identify, develop, and grow strategic partnerships that drive new merchants to Lightspeed. This role combines business development, partner enablement, and sales execution, ensuring partners have the tools, training, and incentives to generate high‑quality leads and pipelines. What You’ll Be Doing Build strategic referral partnerships that drive new business to Lightspeed, ensuring alignment with our ideal customer profile and key target lists. Develop, manage, and sustain a high‑quality pipeline through proactive outbound prospecting, ensuring the successful execution of the assigned vertical’s strategy. Lead commercial discussions, negotiate agreements, and oversee a seamless onboarding experience for new partners. Deliver training, sales support, and marketing assistance to partners to enhance sales effectiveness. Design and implement incentive programs and promotions to motivate partners and boost lead‑generation productivity. Collaborate closely with our Strategic Sales team to generate high‑quality leads, engage partners as needed, and ensure consistent pipeline follow‑up. Build strong relationships with internal stakeholders and advocate for partners within Lightspeed. Provide monthly, quarterly, and yearly pipeline reporting and forecasts to senior management. Meet quotas defined by leadership. Deliver defined ROI, key learnings, reporting, and evaluation of partnership impact to drive market share growth, brand awareness, and sales. Be a subject‑matter expert in the POS domain to understand how Lightspeed’s suite of products can be applied to all stages of our customers’ retail operations. Maintain a strong understanding of industry trends, patterns, and events to stay ahead of market shifts. Attend industry events, trade shows, and networking to strengthen partner relationships. What You Need To Bring Proven track record of achieving sales targets through strategic sales or partnerships. 2-5 years’ experience in outbound sales, partner management, or business development. SaaS sales experience, with a strong understanding of the Retail industry. Ability to develop comprehensive referral partner seller growth strategies. Expertise in fostering urgency, confidently leading calls, and upholding the highest level of professionalism. Exceptional communication skills across phone, Zoom meetings, and email, with strong negotiation, problem‑solving, and relationship management abilities. Strong technical proficiency with Salesforce, Mac OS, G Suite, Slack, and Microsoft Office. Experience to train, motivate, and foster relationships with potential partners. Self‑sufficiency and initiative to drive areas of improvement. Resourceful with a “will‑do” attitude. You bring energy and passion. You thrive in a fast‑moving environment and maintain a strong, positive attitude. Fluency in English as a working language is required; fluency in other languages is a plus. You’ll Enjoy A flexible work environment that empowers you to do your best work. A culture that celebrates performance. The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard. Career‑defining opportunities. Plus benefits designed to keep you happy, healthy and fulfilled. Flexible paid time off and remote work policies. Equity options. Contributions to your pension plan. Training opportunities to grow your skills and career. Health and wellness credit. Time off to volunteer and give back to your community. Interest groups, employee‑led networks, social committees to sponsor sports teams. Computer purchase program to get your personal Macbook. Enhanced parental leave to support growing families. EEO & Equal Opportunity Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company, we will not be responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr