Sales Engineer

1 day ago Be among the first 25 applicantsPosition: Pre-Sales Systems Engineer – Business SolutionsLocation: On-site | Richmond Hill, ONType: Full-Time | Salary + Benefits + Paid Time OffReports To: Senior Manager, Sales Engineering, Business SolutionsPosition OverviewWe are seeking a highly motivated Pre-Sales Systems Engineer to join our Business Solutions team. In this client-facing role, you will be responsible for providing technical expertise throughout the sales cycle, working closely with the sales team, partners, and customers to understand their needs and design optimal solutions. This position requires a mix of technical proficiency, business acumen, and strong communication skills, with frequent interprovincial travel expected.Key ResponsibilitiesDeliver compelling technical presentations and product demonstrations to prospects, partners, and customers across various segments (resellers, end-users, distributors)Lead technical discovery sessions to assess customer needs and propose effective solutionsCollaborate with Account Managers to build and execute strategic sales plans aligned with partner and customer objectivesDevelop and present detailed proposals, RFP/RFI responses, and technical documentationBe the primary technical point of contact for assigned partners and customers, offering trusted guidance and solutionsArticulate technical value propositions, product differentiators, and architectural designs to both technical and executive audiencesWork cross-functionally with internal teams (sales, marketing, product, and solution specialists) and partner teams (technical, sales, professional and managed services) to create go-to-market strategiesProvide training on both new and existing products to internal teams and external stakeholdersCommunicate technology concepts effectively through whiteboarding, visual aids (Visio), and technical documentationGather customer feedback and relay insights to the Product Management team for roadmap considerationManage multiple concurrent opportunities while maintaining a high-quality customer experienceMaintain accurate technical records in CRM systems including opportunity status, contact information, and engagement historySupport and/or lead technical training events and enablement sessions for partners and internal teamsTravel across provinces as required for customer meetings, events, and training sessionsQualificationsDiploma in Computer Science, Computer Engineering, or a related technical field3+ years of experience in a pre-sales, systems engineering, or solutions architecture roleProven ability to manage the end-to-end technical sales cycle and contribute to strategic winsExperience building strong relationships with channel partners and stakeholders at all levelsExcellent public speaking, presentation, and technical writing skills (RFP experience preferred)Demonstrated technical troubleshooting and problem-solving abilitiesSolid technical knowledge of:Wi-Fi, Ethernet Switching, Routing, Firewalls, and Network Access Control (NAC)IP Cameras, physical security systems, and sensors (asset)Python and API integrations (asset)Familiarity with whiteboarding, Visio diagrams, and other technical communication toolsIndustry-recognized certifications (e.g., CCNA, CWNP, CompTIA, etc.) are strong assetsExperience working with vendors or resellers is preferredMust be legally eligible to work in CanadaSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesTelecommunicationsReferrals increase your chances of interviewing at HRC Global Services by 2xRegional Account Manager - Industrial Service and Repair Sales: western GTARegional Account Manager - Industrial Service and Repair Sales: western GTAPackaging National Accounts Sales ManagerSALES SPECIALIST - JAGUAR LAND-ROVER TEAMExplore Sales Career Opportunities with UsKey Account Manager (KAM) – Loblaws accountStrategic Partner Sales Manager III, Enterprise, Google CloudWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr