Business Analyst, Business Intelligence

3 weeks ago


Halifax, Canada Eastlink Full time

Join to apply for the Business Analyst, Business Intelligence role at Eastlink. On-site - working all 5 days per week in the office. Eastlink is a family‑owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative, competitive, customer‑focused telecommunications solutions and connecting our customers to the things and people that matter most. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self‑identify during the application process. About the Role We are seeking a highly analytical and detail‑oriented Business Analyst to join our Data & Business Intelligence team. This role bridges the gap between business needs and technical solutions and focuses on data‑driven projects, reporting, analytics, dashboards, and data platform enhancements. Key Responsibilities Facilitate workshops, interviews, and collaborative sessions with stakeholders to elicit, analyze, and translate business needs into functional and non‑functional requirements. Evaluate the suitability and sustainability of recommended solutions. Document use‑case and process flows for current and proposed processes, workflows, and data flows. Support project lifecycle activities including planning, testing, implementation, and post‑deployment reviews. Maintain traceability of requirements throughout the project lifecycle. Partner with data engineers, BI developers, and data scientists to define data requirements and ensure alignment with business goals. Analyze existing data sources, systems, and reporting tools to identify gaps and improvement opportunities. Develop and maintain data dictionaries, metadata repositories, and reporting inventories. Validate data outputs and ensure accuracy, consistency, and usability of reports and analytics. Support data governance initiatives including data quality, lineage, and stewardship. Skills & Qualifications Bachelor’s degree in business, Information Systems, Data Analytics, or related field. 3+ years of experience as a Business Analyst, preferably in data or BI‑focused projects. Strong understanding of relational databases, SQL, and data modeling concepts. Proficiency in BI tools (e.g., Power BI, Tableau, ThoughtSpot). Experience with Agile or Scrum methodologies. Excellent communication, facilitation, and stakeholder management skills. Ability to translate complex data concepts into clear business language. Experience with cloud data platforms (e.g., Azure, AWS, Snowflake). Familiarity with ETL processes and data pipelines. Knowledge of data governance frameworks and best practices. Certification in Business Analysis (CBAP, PMI‑PBA). Why Choose Eastlink? Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, enabling us to respond quickly to evolving employee and customer needs. We recognize our greatest competitive edge is our people, and delivering a great customer experience starts with a great employee experience. Our philosophy of developing and training our team “on the ground” creates a strong onboarding experience and prepares employees for future growth opportunities within the organization. Get your career started with us and stay with us – your journey begins here #J-18808-Ljbffr



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