Housing Manager

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre) Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client-focused inter-professional care. We collaborate with our clients to address the broad determinants of health. Job Summary As the Housing Manager, you will supervise and coordinate housing teams across the organization, including the Primary Care Clinic, Pathways to Housing, and Respite to Recovery programs. Your role involves organizing tasks, ensuring timely completion of tasks, and reporting progress to the Program Director. You will also collaborate with the Program Director and Finance Team to manage budgets and ensure timely claims, particularly for eviction-related costs. In addition, you will oversee performance management for your teams, monitor time and attendance, and participate in training and team meetings. Administrative duties, including liaising with funders and submitting reports to external stakeholders, will also be part of your responsibilities. Strong organizational and communication skills are crucial to managing the fast-paced, dynamic nature of the work. Key Responsibilities Housing Support Coordination Support Housing Coordinators and Housing Workers by organizing, tracking, and assigning tasks. Ensure timely completion of tasks and report progress to the Program Director. Team Supervision & Management Supervise two housing teams based at Radius: Pathways to Housing Team: Manage Housing Coordinators and housing support staff. Respite to Recovery & Clinic Sites: Oversee a team lead and two housing support workers. Client Housing Transitions Collaborate with the team to assist clients in moving into and setting up their homes. This includes home viewings, lease signings, and orientation to apartments and neighborhoods. Landlord Relations & Support Work with Housing Coordinators to develop strong, collaborative relationships with landlords. Ensure effective problem-solving and conflict resolution and remain available to landlords for concerns. Housing Support Services Management Oversee workers responsible for coordinating housing-related services, including cleaning, repairs, pest treatments, utility setups, and other move-in or move-out tasks. Financial Oversight & Budget Management Partner with the Program Director and Finance Team to ensure timely claim submissions and to manage housing-related budgets effectively. Ensure the timely completion and follow-up on Exceptional Cost Claims, particularly in cases of eviction. Performance Management Work with the Program Director and Human Resources team to address any performance issues within the team and ensure proper management and support. Approve vacations and timecards in ADP, ensuring accuracy and compliance with program policies. Training & Development Participate in housing-related training and team meetings. Maintain and update electronic records as required by the program. Administrative Support Assist with other administrative tasks, including liaising with funders and submitting required reports to ensure the program’s smooth operation. Qualifications Experience & Skills At least 3 years of experience in a fast-paced environment, managing multiple tasks and adapting to changing needs of diverse stakeholders. Strong organizational and time-management skills, with a demonstrated ability to prioritize tasks and meet deadlines. Familiarity with housing options, landlords, and vendors in Edmonton. Experience working with individuals who experience mental health crisis, addictions, histories of homelessness, or trauma. Knowledge of Housing First and Harm Reduction principles. Experience applying culturally sensitive approaches, particularly with Indigenous populations and people from diverse cultural backgrounds. Strong attention to detail, organizational skills, and efficiency. Proven ability to collaborate effectively as part of a team. Excellent communication skills, both written and oral, with strong computer literacy. Responsible, punctual, and committed to continuous learning and self-improvement. Stakeholder Relations Ability to effectively liaise with internal and external stakeholders, maintaining professional relationships. Vehicle Requirements Valid Class 5 driver’s license (non-GDL) with a clean driving record. Access to a reliable personal vehicle, as travel within the community is a significant part of the role. Additional Requirements Police Record Check with Vulnerable Sector Check Child Welfare Intervention Check Valid Standard First Aid & CPR certifications Vehicle insurance and appropriate coverage for work-related travel. At Radius, we’re committed to enhancing our employees’ well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers: Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being. Benefits available to all permanent, full-time employees after a defined waiting period: Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums. Lifestyle Spending Account: Wide variety of options available to spend an annual allowance Group Retirement Savings Plan Please Note This position requires a valid driver’s license and the ability to drive for work-related tasks. Employees may also be required to transport clients as part of their duties. A clean driving record and comfort with driving company or personal vehicles are essential. Equal Opportunity Employer Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request. Land Acknowledgement Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community. #J-18808-Ljbffr