Training & Development Manager

Join to apply for the Training & Development Manager role at Johnson Controls. This range is provided by Johnson Controls. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$106,000.00/yr - CA$142,000.00/yr As a part of Johnson Controls’ Data Center Solutions business unit, Silent‑Aire is at the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry‑leading examples of some of the most highly energy‑efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team‑oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible. What We Offer Competitive pay Paid vacation/holidays/sick time - 15 days of vacation, 10 paid holidays, and five sick days each year Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care) Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Responsibilities Positively impact the growth of our Global Data Center Solutions employees with the knowledge and skills they need to grow and perform their job functions. Lead a team of highly capable learning professionals and help solve critical business problems through training and performance support initiatives. Investigate new opportunities and participate in the development of effective training that is impactful and inventive. Align your ingenuity and innovative ideas with the global strategic plan of the business. Learn on a day-to-day basis about how our equipment and strategies help our customers and channel partners as “the power behind your mission”. Facilitate continuous improvement of trainers to support plant operations. Own reporting and communication of training performance metrics to all relevant stakeholders. Audit and monitor performance and effectiveness of training specialist. Collaborate with other learning leaders across the globe. Audit and monitor effectiveness of training with employees by engaging with operational leadership, quality, safety and conducting training audits. Hire and train new technical instructors to become effective facilitators; own the train‑the‑trainer design and implementation for on‑shift trainers and area training leads. Mentor, coach, develop, and evaluate your team of learning professionals through challenging learning projects and programs. Manage team members through all performance evaluations, job training needs, and other managerial responsibilities as needed. Act as a subject matter expert and learning consultant. Build technical, service, and digital knowledge, skills, and behavior models and assessments supporting the talent development. Ensure the creation of professional instructor‑led and virtual/online training programs and learning solutions that meet the identified learning objectives of the facility. Develop subject matter expertise in new machines and tools, products, or processes that are brought into the plant, and serve as a subject matter expert in the creation of learning materials for these new areas using defined processes. Develop standardized competency matrices for manufacturing direct and indirect staff. Drive consistency from project to project, and across technical learning, so that we achieve a more efficient and holistic approach. Keep current and continue education in training techniques, performance improvement, knowledge management, instructional design, adult learning principles, and organizational development. Use strong interpersonal and communication skills to work effectively with a wide range of managers, instructors, SMEs, and internal stakeholders. Ensure lessons learned and best practices from previous learning initiatives and deployments are captured and implemented into future projects. Help set and drive evaluation protocols for learning deliverables and be able to provide required metrics to business leaders. Understand technology and current curriculum to participate in the effective design of learning and performance support tools. Qualifications Visionary – you have a vision and a passion for learning and can execute that in the real world. Technical – solid understanding or ability to learn JCI’s operational processes. Operational – you have been part of an operations focused organization or have supported manufacturing teams. Articulate – your writing, and communication skills must be strong to clearly articulate processes, needs, and influence stakeholders. Educated – holds a bachelor’s degree in a related field and has at least 5 years’ experience working in an L&D or manufacturing environment, 3 years or more of team leadership experience. Influencer – is able to influence at all levels. Has demonstrated the ability to lead when required but knows when and how to follow. Detailed – realizes the importance of attention to detail in leading to impactful outcomes. Collaborative – collaborates with instructors, Learning Designers, learning professionals, product managers, vendors, program managers, stakeholders, and more people in the business than we can count. Ambitious – willing to assume authority, take risks, and set clear goals for career development. Professional – has personal ethics, does quality work and has a positive attitude. Driven by customers – is focused on the customer and has a sense of urgency about meeting their needs. Hiring Salary Range $106,000 CAD - $142,000 CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.). This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Industrial Machinery Manufacturing #J-18808-Ljbffr