Epic Willow Analyst

2 weeks ago

Calgary, Canada W3Global Full time

OverviewEpic Willow Analyst role at W3Global. This position provides support in the implementation, optimization, and day-to-day operation of Epic EHR systems, focusing on the Willow module. The incumbent will configure, troubleshoot, and collaborate with healthcare providers to maximize effective use of the Epic platform.ResponsibilitiesSystem Configuration: Assist in configuring and customizing the Epic EHR solution to align with the organization’s needs and clinical workflows, including Epic reporting and interfaces.Issue and Incident Management: Monitor and resolve issues through incident management and service requests in ticketing systems.User Support and Training: Provide frontline support to clinical staff and end-users, addressing inquiries, issues, and training needs. Create training materials and conduct sessions.Data Quality and Compliance: Maintain data integrity within the Epic system, ensure accuracy of appointment data, and support regulatory compliance and reporting requirements (HIPAA, Meaningful Use, MIPS/MACRA).Workflow Analysis and Process Improvement: Collaborate with clinicians to analyze Epic workflows and identify opportunities to streamline and optimize processes.Documentation: Maintain documentation of configurations, changes, and issue resolutions for reference and audits.Reporting and Analytics: Generate reports and analyze Epic data to assess performance and identify opportunities for improvement.Collaboration: Work with healthcare providers, administrators, and IT teams to address Epic needs and challenges; participate in upgrades, regression testing, and monthly releases.On-Call Support: Provide on-call or after-hours support during major events as needed.QualificationsActive Epic certification in EPIC WillowTechnical bachelor’s degree or a degree in healthcare informatics, healthcare administration, or a related fieldFamiliarity with Epic EHR Solution and at least one other module is a plusBasic understanding of clinical workflows and healthcare operationsStrong communication and interpersonal skillsProblem-solving and analytical abilitiesEagerness to learn and adapt to new technologies and EHR platformsKnowledge of healthcare regulations and compliance, including HIPAACustomer service orientation and a willingness to work closely with clinical staffModule ExpertiseDemonstrate in-depth expertise in Epics EHR Solution and at least one other Epic module/sPreferred certifications in multiple Epic modules across Clinical, Revenue cycle, Ancillary, Integration and Reporting towersSeniorities and EmploymentSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Staffing and RecruitingReferrals increase your chances of interviewing at W3Global. #J-18808-Ljbffr

  • Epic Security Analyst

    4 weeks ago

    Calgary, Canada W3Global Full time

    OverviewThe Epic Security Analyst is responsible for the design, configuration, implementation, and ongoing support of user security within the Epic Electronic Health Record (EHR) system. The analyst ensures that access to Epic applications complies with organizational policies, regulatory requirements (e.g., HIPAA), and Epic best practices. This role...

  • Epic PB/ HB Claims Analyst

    1 week ago

    Calgary, Canada W3Global Full time

    Join to apply for the Epic PB/ HB Claims Analyst role at W3Global. Certified Epic Claims Analyst responsible for optimizing claim workflows, reducing denials, and ensuring accurate billing in Epic Resolute Professional Billing (PB) and Hospital Billing (HB). Key Responsibilities Analyze and resolve claim edits, rejections, and billing discrepancies....

  • Epic PB/ HB Claims Analyst

    12 hours ago

    Calgary, Alberta, Canada W3Global Full time US$60,000 - US$120,000 per year

    Certified Epic Claims Analyst responsible for optimizing claim workflows, reducing denials, and ensuring accurate billing in Epic Resolute Professional Billing (PB) and Hospital Billing (HB).Key ResponsibilitiesAnalyze and resolve claim edits, rejections, and billing discrepancies.Configure and test claim rules, error pools, and workqueue logic.Collaborate...

  • Epic Ambulatory Analyst – Operations Support

    2 weeks ago

    Calgary, Canada W3Global Full time

    Epic Ambulatory Analyst – Operations Support & Enhancements Position SummaryThe Epic Ambulatory Analyst is responsible for providing operational support, ongoing maintenance, and enhancement of the Epic Ambulatory module. This role ensures that clinical workflows within outpatient and specialty departments are optimized, compliant, and efficient. The...

  • Epic Ambulatory Ops

    2 weeks ago

    Calgary, Canada W3Global Full time

    A leading healthcare technology firm in Canada is seeking an Epic Ambulatory Analyst to provide operational support for the Epic Ambulatory module. Responsibilities include troubleshooting, managing user requests, and implementing new functionalities. Ideal candidates will have a relevant degree and 4-8 years of experience in clinical support. This is a...

  • Epic PB/HB Claims Analyst – Billing

    1 week ago

    Calgary, Canada W3Global Full time

    A leading global technology firm in Calgary, Alberta is looking for an Epic PB/HB Claims Analyst. The role involves optimizing claim workflows, reducing denials, and ensuring accurate billing. Candidates must hold an Epic PB/HB Claims certification and possess over 3 years of relevant experience. The ideal candidate will have strong analytical skills and...

  • EHR Application Analyst

    2 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Prime Healthcare Full time

    Talent Acquisition Lead at Prime Healthcare Overview Prime Healthcare is an award‑winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states, providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly...

  • EHR Application Analyst

    7 days ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Prime Healthcare Full time

    Career Matchmaker Helping Others Find Future Jobs | Talent Acquisition Lead at Prime Healthcare Overview Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of...

  • Epic Certified Cupid Analyst, Remote

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada LRO Staffing Full time

    About the Opportunity LRO Staffing is partnered with one of Canada’s largest health institutions seeking an Epic Certified Analyst to join their team immediately on a 2-month contract with extension possibility. The selected candidate must be an Epic Certified Cupid Analyst, have strong experience with Epic Implementations, builds and ideally have...

  • Epic Certified Cupid Analyst, Remote

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada LRO Staffing Full time

    Epic Certified Cupid Analyst, Remote — 2-Month Contract (Job #18625) LRO Staffing is partnered with one of Canada’s largest health institutions to fill an Epic Certified Cupid Analyst position. The selected candidate must bring extensive experience with Epic implementations, rebuilds, and ideally structured reporting. The role is a 2‑month contract...