FT Program Manager

Posted Wednesday, May 28, 2025 at 10:00 AM | Expires Tuesday, July 1, 2025 at 9:59 AMConnective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.ROLE PURPOSEThe Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.STATUS AND CLASSIFICATIONExempt. This position is open to applicants of all genders.HOURS (40 HOURS PER WEEK)Monday to Friday, 0900 - 1700This position requires the ability to work flexible hours based on operational needs.WHAT WE OFFER?Committed Living Wage Employer2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC2023 High-Performance Culture Award from SupportingLinesCompetitive benefits package, including health, wellness, and pension planCareer and personal development, with the ability to grow in a diverse range of programs and departmentsAccess to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress ManagementAccess to On-Demand Pay to withdraw earned wages before paydayConnective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)REPORTING AND WORKING RELATIONSHIPSReports and is accountable to the Operations Manager or their designate.Participates as a member of Connective’s management teamLiaises with government and community agencies, volunteers, and members of the general publicKEY ACCOUNTABILITIESAdministrationImplements and communicates all policies and procedures, including developing appropriate manuals, brochures and handbooksHires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of ConnectiveImplements a system of staff and volunteer orientation, supervision, in service training and evaluationEnsures all appropriate internal daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintainedTrack, compile, and maintain accurate expense reports and financial information, providing regular updates to the Operations ManagerProgramsMakes sure effective, inclusive support programs are designed and maintainedSupports the overall program strategic directionImplements structural program alterations informed by the Operations Manager and representative of program trendsFacilitates person-centered planning opportunities for staff and service usersDevelops related program opportunities, available to the individuals in the communityEnsures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completedCommunityMaintains effective working relationships with related community services, government/stakeholders and agenciesIs knowledgeable of related agencies for effective client referrals and support, especially those in their respective communitiesFacilitiesEnsures that the physical facilities fulfill all fire, health and safety regulationsEnsures that the resource(s) is maintained as a clean, pleasant and safe environmentOn CallIs available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absenceHealth and SafetyFunctions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committeeAttends the health and safety training sessions for supervisorsParticipates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organizationSupports Connective’s OSH initiativesOther DutiesCoordination and Administration of other teams and programsAll Human Resource Functions – recruitment, training, developmentEXPERIENCE AND SKILLSA bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experienceExtensive experience and expertise in the Mental Health System and Long-Term Care regulationsExtensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniquesExcellent verbal and written communication skill in EnglishKnowledge and experience in the areas of group process, behavioural and crisis managementExtensive knowledge and experience in hiring, training and supervising staffAbility to motivate and organize a staff teamAdministrative experience and strong administrative skillsREQUIREMENTSAbility to successfully complete a Vulnerable Persons Criminal Records CheckAbility to successfully complete a reference checkAbility to provide a record of work historyPersonal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clientsComfortable with personal care and supporting staff to do personal care.COMPENSATIONAnnual Salary will start at $65,900 up to $82,400 yearly based on experience and qualifications. This role is also eligible for the organization's comprehensive benefits package.Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.DIVERSITY, EQUITY AND INCLUSIONAt Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities. #J-18808-Ljbffr