Senior Communications Manager

Senior Communications Manager - Technology & AI Location: Calgary, AB, T2G 4Y5; Edmonton, AB; Montréal, QC; Toronto, ON; Vancouver, BC Jobs by Category: Technology Solutions Job Function: Communications Status: Full Time Schedule: Regular Description Join our team We're a people-first, customer-first, purpose-driven team that works together every day to innovate courageously and create a stronger, more caring world through technology. At TELUS, we foster a culture that empowers team members to embrace change, solve complex problems, and deliver remarkable human outcomes in a digital world. We are looking for a passionate, experienced communications professional to drive integrated communications for our Chief AI Office. As a Senior Communications Manager in our Network & Technology Communications team, you’ll develop executive communications strategies, shape our AI narrative, drive internal engagement, and amplify TELUS' reputation for groundbreaking innovation. You will partner closely with our Chief AI Officer (CAIO) and other technology executives to articulate their vision, translating complex technical concepts into clear, compelling and accessible stories for diverse audiences. In this role, we are looking for an innovative thinker with a strong understanding of the evolving AI landscape who can navigate and collaborate with various stakeholders, create authentic executive brand strategies, and communicate with clarity and agility to deliver exceptional programs that inform, engage, and inspire. You will also share our team’s passion for working collaboratively, shaping conversations around AI innovation and thinking outside the box to tell our story. What you’ll do Provide executive communications support and strategic counsel for our CAIO. You’ll help articulate TELUS’ vision and proactively shape industry conversations through strategic opportunities Design and execute comprehensive external communications programming, leveraging a mix of new and traditional media, securing strategic speaking opportunities, and utilizing other key channels Develop and lead the social media strategy for the CAIO, including content creation, community engagement, and alignment with corporate initiatives Create clear, concise, and articulate written content for internal and external audiences, distilling complex technical information into compelling communications Lead internal engagement for the Chief AI Office through leader bulletins, all-team meetings, and utilizing platforms like Workvivo to foster a united, collaborative team environment Establish, monitor and report on key metrics; provide strategic recommendations to achieve campaign objectives and identify new opportunities with high ROI Drive innovation and creativity by looking for new ways of working, exploring best practices, emerging trends, and challenging communication channels in new and creative ways Qualifications What you bring Undergraduate degree in PR, communications or a related discipline Minimum 8-10 years experience in communications, public relations or journalism in a fast‑paced agency or client‑side environment Working knowledge and regular use of AI tools (Google Gemini, Notebook LM, etc) Strong understanding of AI and other emerging technologies, with the ability to translate complex technical concepts into accessible and engaging language for various audiences. Proven experience working with and advising senior executives Experience delivering impactful communications strategies that align with corporate objectives, including presentations, training materials, toolkits and other documents Exceptional verbal, writing and editing skills with proven ability to deliver impactful storylines Strong analytical ability for performance reporting and tracking communications effectiveness Adaptability in rapidly‑evolving environments with capacity to multi‑task, prioritize, and meet tight deadlines Great-to-haves Experience with Google Workspace Experience working with social media and influencers in the tech and AI space Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope. Salary Range: $89,000-$133,000 Performance Bonus or Sales Incentive Plan: 15% Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more … A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. Technology Solutions We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen. We are honoured to be recognized 5G TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications 6 Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future. Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. #J-18808-Ljbffr