Senior Claims Specialist – Management Liability Professional

Senior Claims Specialist – Management Liability Professional Join to apply for the Senior Claims Specialist – Management Liability Professional role at Aviva Canada. In this role you’ll be responsible for the day‑to‑day management of complex claims, while also providing key insights to the larger claims team. You will play a significant and valued role in casualty claims, handling large loss claims, mentoring, sharing insights with key stakeholders, and leading special projects. Aviva recognizes the importance of flexibility; this role will be hybrid – the best of both worlds. What You’ll Do Proactively direct and handle a pending of predominately commercial large loss and complex claims nationally, while providing brilliant customer service. Represent our customers and Aviva at mediations, arbitrations, trials and other litigation processes. Coach and mentor team members to success through sharing and development of technical and strategic skills and knowledge. Mitigate risk by collaborating with teammates to identify and effectively manage loss costs & expenses while improving system conditions, which affect customer service, team environment, and financial performance. Strive to continuously improve by challenging yourself, teammates and the casualty operation to improve performance, reduce inefficiency, and ensure that claims policies and procedures are consistently applied to the highest standard. Role model of our Aviva values of care, commitment, community & confidence. Ensure key risks are identified, measured, monitored and effectively managed. Effectively collaborate and communicate with internal and external stakeholders to identify trends and forecast large loss development while acting as a technical resource for senior management, underwriting, finance & actuary. Have fun, grow and be truly appreciated for your contributions to our success What You’ll Bring Post‑Secondary Education, CIP and FCIP strongly preferred. Minimum 7‑10 years of experience specializing in the adjudication of complex Commercial and Financial Institution Directors & Officers claims including, but not limited to, securities class actions, shareholder derivative class actions, regulatory investigations, anti‑trust litigations, bankruptcy trustee litigations, fiduciary liability/ERISA pension trust litigation, private equity/venture capital litigation, financial advisors/broker dealer litigation, and insurance company E&O litigation. Ability to understand and analyze the corporate structures of our insureds' businesses and their operations. Proven ability to provide coverage, liability and damages analyses for complex claims involving public and privately held corporations. A complete and thorough understanding of coverages provided by D&O, E&O and D&O/E&O blended insurance policies. Functional knowledge of law and insurance regulations in various jurisdictions. Ensure timely reporting of loss exposures to Claims and Underwriting Management. Demonstrated superior verbal and written communications skills. Proficient in Microsoft WORD, Excel and PPT. Excellent coaching skills. Ability to mentor, challenge and grow with a diverse but highly experienced team. Team outlook. Excellent interpersonal skills with the ability to build strong relationships at all levels. Detail‑focused, highly analytical orientation. Superior problem‑solving skills with demonstrated ability to think strategically. Motivation and superb organizational skills. Willingness to travel occasionally. Licensing in one or more Canadian jurisdictions preferred. What You'll Get Individual salary determined by factors such as job‑related knowledge, skills and experience, as well as internal equity. Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Outstanding career development opportunities. Support for your professional development education. Competitive vacation package with the option to purchase 5 extra days off per year. Employee‑driven programs focused on gender, LGBTQ+, origins, diversity and inclusion. Corporate wellness programs to support your physical and mental health. Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally. Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada. #J-18808-Ljbffr