VIP Account Manager
4 weeks ago
Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in. As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market. Your primary responsibility will be to deliver exceptional customer service, build lasting relationships, and provide tailored experiences to ensure the loyalty and satisfaction of the VIP players. Responsibilities Develop and maintain strong, personalized relationships with high-value players in your market. Serve as the main point of contact for VIP players, promptly addressing their inquiries, concerns, and requests. Provide customized support to VIP players, including managing deposit and withdrawal requests, resolving payment issues, and ensuring a seamless gaming experience. Gain an in-depth understanding of VIP player preferences and proactively deliver personalized promotions, bonuses, and incentives to maximize player value. Continuously monitor and analyze player activity, identifying trends and opportunities to enhance player engagement and retention. Collaborate with the marketing team to design targeted campaigns and promotions specifically tailored to VIP players in your region. Stay up-to-date with the latest product developments, game features, and promotions to effectively communicate this information to VIP players. Handle VIP player complaints and disputes with a focus on fair and efficient resolutions. Provide regular reporting on the performance of your VIP players, accompanied by recommendations for improvement to the management team. Requirements Bachelor's degree in a related field or equivalent work experience. Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management. Profound understanding of your country iGaming market, along with in-depth knowledge of player preferences. Outstanding communication and interpersonal skills. Strong analytical capabilities, with a data-driven approach to decision-making. Proficiency in using customer relationship management (CRM) tools and other relevant software. Ability to work effectively both independently and as part of a team. Flexibility in terms of working hours, as VIP player management may occasionally require evening and weekend availability. Exceptional problem-solving skills and the capacity to remain composed under pressure. Availability to work on shifts Monday to Sunday until 2,00am (night shifts and weekends are worked from home) Great communication skills in English. A customer‑centric mindset with a firm commitment to delivering top‑tier customer service. #J-18808-Ljbffr
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Vip Part Time Kitchen Staff
6 days ago
Toronto, Canada Cineplex VIP Cinemas Full time**Job Description**: Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine...
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VIP Account Manager
2 weeks ago
Toronto, Canada NorthStar Gaming Inc. Full timePosition SummaryThe VIP Account Manager is responsible for cultivating long-term, high-value relationships with NorthStar Bets’ most important players to maximize loyalty, retention, and lifetime value. This role combines personalized relationship management, data-driven insights, and premium service delivery to ensure every VIP experience reflects...
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VIP Account Manager
2 weeks ago
Toronto, Canada NorthStar Gaming Inc. Full timePosition Summary The VIP Account Manager is responsible for cultivating long-term, high-value relationships with NorthStar Bets’ most important players to maximize loyalty, retention, and lifetime value. This role combines personalized relationship management, data-driven insights, and premium service delivery to ensure every VIP experience reflects...
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VIP Account Manager
1 week ago
Toronto, Ontario, Canada NorthStar Gaming Full time $90,000 - $120,000 per yearPosition SummaryThe VIP Account Manager is responsible for cultivating long-term, high-value relationships with NorthStar Bets' most important players to maximize loyalty, retention, and lifetime value. This role combines personalized relationship management, data-driven insights, and premium service delivery to ensure every VIP experience reflects...
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VIP Account Manager
2 days ago
Toronto, Canada Entain Full timeCompany Description We’re Entain. Powered by our own technology and building products that push boundaries, Entain is home to a global family of more than 25 well‑known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by...
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VIP Account Manager
2 days ago
Toronto, Canada Entain Full timeCompany Description We’re Entain. Powered by our own technology and building products that push boundaries, Entain is home to a global family of more than 25 well‑known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by...
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VIP Account Manager
3 weeks ago
Toronto, Canada GamblingCareers.com Full timeVIP Account Manager Join GamblingCareers.com to apply for the VIP Account Manager role. I’m excited to ignite your career where innovation leads the way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic ecosystems. We believe the customer experience is the product, and through technology and...
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VIP Account Manager
3 weeks ago
Toronto, Canada GamblingCareers.com Full timeVIP Account Manager Join GamblingCareers.com to apply for the VIP Account Manager role. I’m excited to ignite your career where innovation leads the way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic ecosystems. We believe the customer experience is the product, and through technology and...
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VIP Account Manager
3 weeks ago
Toronto, Canada GamblingCareers.com Full timeVIP Account Manager Join GamblingCareers.com to apply for the VIP Account Manager role. I’m excited to ignite your career where innovation leads the way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic ecosystems. We believe the customer experience is the product, and through technology and...
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VIP Account Manager
4 weeks ago
Toronto, Canada Triskel Consulting Full timeOur client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in. As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market. Your primary responsibility will be to...
