Technical Customer Support Specialist
2 weeks ago
Technical Customer Support Specialist - RemoteAbout the job Technical Customer Support Specialist - RemoteSoftware International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently searching for a Technical Customer Support Specialist - Remote for our IT Financial Services SaaS client for their Australian office.Role: Technical Customer Support Specialist - RemoteSalary Range: $70,000 - $85,000 AUD as base depending on overall experience + 3 weeks paid vacation + stat holidays + sick daysLocation: remote - client is based in Toronto, ONOur client delivers innovative technology solutions that make cash processing and transportation more efficient, helping cash remain competitive in an increasingly digital payment landscape. They are currently adding aTechnical Customer Support Specialist - Remote to support business in Australia. The head office is based out of Toronto, ON.Role OverviewOur client is seeking a Technical Customer Support Specialist to join their team in a full-time, remote capacity. This role is ideal for someone who excels at delivering exceptional customer service, enjoys solving complex problems, and thrives in a client-facing environment.Key ResponsibilitiesLead onboarding processes for new clients, including training on system features and functionality.Demonstrate effective use of our SaaS platform to optimize cash processing and transportation operations.Respond to customer inquiries and resolve technical issues in a timely and professional manner.Provide proactive support to ensure ongoing customer satisfaction.Assist with testing and validation of new features or updates to the software.Collaborate with cross-functional teams (e.g., development, product) to improve the overall customer experience and provide feedback for continuous product improvement.Qualifications & RequirementsPrior experience in the cash processing or cash-in-transit industries is a strong asset.Strong analytical and problem-solving skills.Excellent verbal and written communication skills - Fluency in both English and SpanishAbility to work independently and effectively in a remote work environment.Tech-savvy and comfortable with SaaS platforms and client-facing technical interactions. #J-18808-Ljbffr
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Technical Customer Support Specialist
4 days ago
Toronto, Canada Software International Full timeTechnical Customer Support Specialist - Remote About the job Technical Customer Support Specialist - Remote Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently searching for a Technical Customer Support Specialist - Remote...
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Customer Support Specialist
2 weeks ago
Toronto, Canada FacilityOS Full timeJoin to apply for the Customer Support Specialist - Technical role at FacilityOS FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across...
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Technical Customer Support Specialist
4 weeks ago
Toronto, Canada Secoda Full timeOverview Join to apply for the Technical Customer Support Specialist role at Secoda . This range is provided by Secoda. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60,000.00/yr - CA$65,000.00/yr What you’ll do Respond with urgency and deliver rapid, accurate, and thoughtful...
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Customer Support Specialist
2 weeks ago
Toronto, Canada FacilityOS Full timeJoin to apply for the Customer Support Specialist - Technical role at FacilityOS FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across...
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Customer Support Specialist
2 weeks ago
Toronto, Canada FacilityOS Full timeJoin to apply for the Customer Support Specialist - Technical role at FacilityOS FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across...
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Technical Customer Support Specialist
1 week ago
Toronto, Canada ChargeLab Full timeTier 2 Support, Customer Support, Technical Support, Technical Customer Support Specialist **=====================================================** **About ChargeLab**: Over the next decade, there will be a massive shift to electric vehicles (EVs), with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing...
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Technical Support Specialist
2 weeks ago
Toronto, Canada Bloom Equity Partners Full timeTechnical Support Specialist Location: Remote (preferably Canada) Department: Customer Support About Us Soutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations...
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Technical and Customer Support Specialist
3 weeks ago
Toronto, Canada EssilorLuxottica Full timeOverview Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and...
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Technical and Customer Support Specialist
4 weeks ago
Toronto, Canada EssilorLuxottica Full timeOverview Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and...
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Technical and Customer Support Specialist
4 weeks ago
Toronto, Canada EssilorLuxottica Full timeOverview Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and...
