General Manager

Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Training & development We Offer Competitive Salary: Paid biweekly and based on experience and skillset Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission) Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days In-House Sales and Leadership Training: Paid training to enhance your skills Earn While You Learn: Paid training on Crunch Connected, our platform Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule Career Advancement: Direct path to franchise ownership Transparent Communication: Open-door policy with supportive management Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more About Crunch Fitness Be a part of the greatest growth story ever to be told in the fitness industry The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry. With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost Our Core Values Communication is Key - Clarity and transparency with our processes and expectations Leaders Grow Leaders - We empower, develop, and support each other through shared commitment All In, All The Time - We give 100% without hesitation Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community Your Schedule Monday through Friday Flexible Scheduling Position Overview The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development. Responsibilities Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members Team Building: Source, interview, and hire team members, establishing strong, cohesive teams Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives Member Retention: Ensure timely resolution of member concerns as retention is a key priority KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations Inventory Management: Monitor club inventory and ensure timely restocking Who You Are Experience in a fitness environment Service-oriented management experience Ownership mentality Growth mindset A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members. Apply today We are a very responsive employer #J-18808-Ljbffr