Team Lead Affiliate Marketing Services

Position OverviewWe are currently looking for a Team Lead, Affiliate Marketing Services to join our Income Access team.Access your digital marketing future by joining an agency that specializes in digital marketing services and technology solutions for the constantly evolving online market place. As a supplier of award-winning affiliate tracking and reporting software, Income Access has been a leader in the iGaming industry.Income Access’ success is built on adding value to our partners by demonstrating an appreciation for the relationship between identifying needs and providing solutions. We develop impactful digital marketing solutions by bringing together experts in affiliate marketing, social media marketing, web development, graphic design and copywriting.With a blend of projects that focus on both autonomous and collaborative skills, Income Access offers room for growth and an environment that fosters new abilities. Are you ready to take the next step by working at a forward-thinking company that values creativity and nurtures talent?SummaryThe Team Lead, Affiliate Marketing Services is responsible for leading and supporting a team of Affiliate Marketing Managers, overseeing training, and client servicing, while also managing and growing the IA Affiliate Network through strategic recruitment, communication, and optimization initiatives. This role combines team leadership with hands-on management of affiliate relationships, client integrations, and network development to drive growth and ensure service excellence.The ideal Team Lead, Affiliate Marketing Services is a self-starter, people-person who is creative and dynamic. They will have a passion for marketing, a strong interest in the iGaming community and client-facing skills that allow them to build and maintain relationships with Income Access partners. Candidates should be effective problem-solvers, have strong writing skills and a strong background in client servicing.Experience in e-marketing or affiliate marketing is an asset and a background in customer service or business development is an advantage.ResponsibilitiesTeam Leadership & Support: Train and mentor team members, oversee onboarding, and support day-to-day operations and client escalations.Affiliate Program Strategy: Guide best practices for affiliate management, support developing monthly goals, and propose marketing strategies and tools.IA Network Oversight: Manage affiliate relationships within the IA Network, approve new affiliates, and recruit new affiliates per month.Client & Network Support: Assist with client calls, integrations, and newsletters; manage communications strategy and optimize targeted mailers.Process & Product Improvements: Document workflows, identify platform enhancements, streamline payments.Knowledge, Skills & AbilitiesStrong understanding of affiliate marketing, partner relationship management, and client servicingProven experience leading and mentoring teams in a marketing or client-facing environmentExcellent communication, negotiation, and interpersonal skillsStrategic thinker with the ability to identify and act on growth opportunitiesStrong problem-solving skills and a proactive, solutions-oriented mindsetAbility to manage multiple projects and competing priorities efficientlyComfortable using data to analyze performance and guide decision-makingExperienced with affiliate tracking platforms and email marketing toolsKnowledge of SEO, PPC, and broader internet marketing conceptsFamiliarity with HTML and basic web technologiesOrganized and process-driven, with sharp attention to detailCreative and analytical, with the ability to balance both approachesAdaptable team player who collaborates well across departmentsSelf-motivated, with strong initiative and a desire to learnProficient in Microsoft Word, Excel, Outlook, and PowerPointFluency in German, Spanish, or French is considered an assetExperience & EducationUniversity or College degree in Marketing or a related field, highly desirable.Minimum of 5 years of experience in customer service, marketing and/or business development in a product environment, required. #J-18808-Ljbffr