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Technical Writer/Trainer
3 months ago
TECHNICAL WRITER/TRAINER
Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Technical Writer/Trainer to work on leading edge technology products. The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.
Location: Toronto, ON (Hybrid)
RESPONSIBILITIES
- Prepare Operation manuals, Maintenance manuals and User guides for products by researching technical documents, interviewing of technical resources and compiling data into a clear, easy to follow Manual.
- Prepare product training materials, collate source information from design and development groups, incorporate internal and customer comments, circulate drafts for input and review and publish the training materials.
- Report Manual production through draft, review, approval and submittal cycle.
- Liaise with the safety group and RAMs to ensure that all warnings and cautions listed in the hazard log are documented in the relevant training materials and manuals, as required.
- Prepare presentation and delivers technical training courses to customers. This includes research, compilation of data into training guides, training aids, and relevant audio/visual course material.
- Document operating procedures, troubleshooting strategies, preventive and corrective maintenance procedures for distributed systems.
- Design, develop and deliver courses for classroom, instructor-led, virtual and e-learning formats.
- Provide Bottoms-Up Estimate (BUE) analysis / Estimate to Complete (ETC) review / Request for Quotation (RFQ) estimates to the Project team.
- Attend Risk Review Meetings, update Month End Schedules and participate in key Design Review meetings with the Customer.
- Support Bids and Proposals group inputs.
- Evaluate and report on project Estimates to Complete (ETC) to provide clarity on cost exposures and future labour needs.
- Define the training Solution, based on TNA and Customer requirements. Gathers all necessary information, liaises with technical contributors as appropriate.
- Provide support to assigned projects in all aspects of training and documentation. This includes defining resource requirements and outlining budgets as they relate to course and manual development.
- Review hours/progress of percent complete for the Operations/Maintenance team per project to ensure they have enough hours and are not overrunning activities and advise Training Manager.
- Participate in project meetings, interfacing with Customer, Project Manager and planner/schedulers.
BASIC QUALIFICATIONS
- Must either have Electrical Engineering degree/equivalent degree OR Diploma in Electronics/Technology or equivalent railway industry experience.
- Must Have 3 to 5 years of relevant experience in preparing technical documentation and delivering technical training.
- Technical training experience with complex systems and solutions.
- Proven didactic skills, knowledge and teaching methods.
- Ability to analyze and interpret hardware/software/system specifications and documentation.
- Excellent knowledge of railway industry and technology & Signaling Relay circuit analysis.
- Experience with Interlocking systems.
- Experience knowledge of Communications-Based Train Control (CBTC).
- Certification in Adult Learning Principles and Project Management would be an asset.
- Project management experience is an asset.
