Communications Coordinator

Staff - Non Union### ## **Job Category**M&P - AAPS## **Job Profile**AAPS Salaried - Information Services, Level B### ## **Job Title**Communications Coordinator### ## **Department**UBC Library | Communications and Marketing### ## **Compensation Range**$6,747.50 - $9,701.42 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.### ## **Posting End Date**November 26, 2025**Note:** Applications will be accepted until 11:59 PM on the Posting End Date.**Job End Date**August 31, 2026This position is eligible for a hybrid work arrangement, however, may be subject to change due to operational requirements.At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.**Job Summary**Develops, leads and implements communication and marketing design, projects, and activities to promote the value of the Library. Participates in an integrated and coordinated approach to developing communications strategies and policies. **Organizational Status**Reports to the Director, Communications and Marketing and works collaboratively within the Library Communications and Marketing team. Maintains strong working relationships with Library staff, and with campus-wide service providers and other campus communicators. **Work Performed**1. Plans and implements well-coordinated, effective communication and marketing plans and vehicles for the Library. Drafts strategies and policies to ensure alignment on internal and external communication and marketing guidelines, shares best practices, and maintains UBC brand standards. 2. Responsible for researching, writing, editing, and curating content and preparing communication plans, advertising copy, reports, articles, announcements, scripts and remarks and news releases. Consults with content providers and Branch/Unit Heads on messages, audience, delivery and best practices for internal and external communications. Determines the appropriate communication channel and distribution of messages. 3. Generates campaigns, public relations, and marketing activities designed to raise the profile of the Library to faculty, students, researchers and community users. Identifies and coordinates opportunities with other campus communicators to cross-promote the Library effectively across campus. 4. Promotes Library programming and events in support of the Library’s strategic vision and objectives. 5. Designs and produces effective and visually appealing communications and promotional materials and digital assets to support the needs of Library branch clients. Materials include digital and physical signage, newsletters, presentations, campaign materials, promotional products, and exhibition collateral. Coordinates photo and video shoots as needed at branch locations and other sites. Works with external vendors where needed to produce materials. Produces video clips, takes photographs and utilizes various media platforms to promote and market the Library’s programs, services and collections. Ensures communication and marketing materials are compliant and align with the UBC brand. 6. Solicits, curates, and develops internal communication stories for distribution to Library employees through staff newsletters, events, and the Intranet. Supports various internal communication goals and priorities. 7. Curates, creates, and implements a range of digital communication tactics to support the Library’s various digital channels including digital signage, websites and social media channels. Provides ad-hoc training for new Library staff where needed on best practices around social media and web content management. 8. Develops, analyzes, and shares communication and marketing metrics with the team and others. Creates infographics and other visual aids to amplify data-driven stories and case studies. Works collaboratively with other campus analysts where needed. 9. Participates in regular editorial team meetings. Liaises where needed with UBC Brand and Marketing, Media Relations and other campus communicators. Supports and adheres to the Library’s aspirational values as a staff member.10. Represents the Library Communications and Marketing team on various committees and via opportunities that require/request Library representation. 11. Cultivates strong relationships with internal clients and helps maintain the reputation of the Library Communications team through professionalism and positive contributions in meetings, both in the Library and on campus. 12. Performs other related duties.**Consequence of Error/Judgement**This role exercises initiative and judgement in establishing priorities and carrying tasks through to completion, and must demonstrate tact and discretion. Works independently and as a team member within established guidelines and standards. Work is reviewed in terms of achievement of defined goals. Makes decisions regarding writing and editing communication materials, and communications projects and service contracts. The Communication & Design Specialist works with all groups within the Library to serve the communication needs of the Library community. Error in the performance of duties or inappropriate disclosure of confidential information may adversely affect the image and reputation of the Library. The performance of this position can have a major impact on how the Library is perceived by its internal and, by extension, the external community. **Supervision Received**Reports to the Director, Communications and Marketing. **Supervision Given**May manage and coordinate the work of staff where needed. Explains work procedures to new or inexperienced staff. May direct the work of internal and external service providers. **Minimum Qualifications**Undergraduate degree in a relevant discipline. Minimum five years of related experience, or the equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion**Preferred Qualifications**Prior work experience in agency or internal client environment preferred. Membership in IABC, CPRS, BCAMA or BCAIM preferred.Prior communications and marketing experience preferred. Experience in developing and coordinating print and digital projects. Demonstrated working knowledge of graphic and web design principles required. Ability to use desktop publishing software at an advanced level (Adobe Creative Suite – Adobe Illustrator and InDesign required) to develop effective marketing and communication materials.Experience planning successful events for internal and external audiences, working with staff committees and volunteers where needed.Ability to conduct needs analysis, plan, organize, manage, monitor, complete, and evaluate projects within allocated time and resources. Ability to effectively manage multiple tasks and priorities. Ability to prioritize and work effectively under pressure to meet deadlines. Ability to maintain accuracy and attention to detail.Demonstrated experience working with social media tools in an organizational and/or corporate environment to engage audiences.
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