Senior Transportation Examiners

Senior Transportation Examiners - Full Time, Remote (Anywhere in the USA) ClaimsPro LP - International Programs Group IPG works as a Third Party Administrator in the contiguous 48 states, Hawaii, and Puerto Rico, handling a variety of claims including auto physical damage and motor truck cargo. A nationwide knowledge base is a plus. Compensation will be based on experience and knowledge. This Senior Transportation Examiner position is responsible for investigating and settling transportation first‑party claims and third‑party claims, with an emphasis on industry knowledge around commercial auto physical damage, motor truck cargo, towing, and salvage procedures. Role Responsibilities Initiate the investigation of new claims Evaluate coverage and make appropriate policy decisions Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate. Manage and oversee the work of outside adjusters, appraisers, and experts. Develop basic understanding of liability and coverage principles. Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation. Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods. Summarize and make recommendations for disposition of claims in excess of the individual settlement authority. Respond to time‑sensitive material including but not limited to intercompany arbitration hearings and Department of Insurance complaints. Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines. Handle small claim suits as needed. Other duties as assigned by the claims supervisor. Duties may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications High School Diploma or Equivalent required; Bachelor’s degree preferred. Experience with Lloyd’s of London is considered an asset. Proficient in Microsoft Office. Preferred experience in Open Office. Ability to be licensed in states or countries where necessary. AIC designation preferred. Competencies Use of clear, rational thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors to properly manage and pay expense invoices. Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during handling the claim using factual and objective information. Ability to plan and exercise conscious control over the amount of time spent on specific activities. Strong communicator (verbal and written). Ability to multi‑task and handle high volume of concurrent tasks. Work collaboratively with others inside and outside the company. Environment / Working Conditions Dynamic environment with tight deadlines, number, and changing priorities. All prospective employees must pass a background check. Only US residents will be considered. Office environment including prolonged periods of computer use. Location: Remote working but may require some travel to home office, etc. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other, Information Technology, and Management Industries Insurance SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. #J-18808-Ljbffr