Guest Experience Ambassador

3 weeks ago


Montreal, Canada Groupe Compass Quebec ltée. Full time

Working Title Guest Experience Ambassador Employment Status Part‑Time Starting Hourly Rate $18.00 per hour Address 1 Place Ville-Marie New Hire Schedule Part‑Time, Mon – Fri 7am – 11am About Compass Group Canada You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. We’re in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Job Summary The Guest Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Benefits • Award‑winning culture recognized as a Great Place to Work and a Fortune Global 500 Company. • Extensive learning and career opportunities within the world’s largest food and support services company. • Health and safety priority with processes to ensure safety of associates, clients and guests. • Health, vision, and dental coverage for eligible associates. • Mental Health and Well‑Being initiative with resources and an Employment Assistance Program. • Commitment to diversity and inclusion with associate‑led Diversity Inclusion Action Councils. Responsibilities Provide high‑level internal and external customer support. Greet employees and visitors, escort VIP guests. Ensure daily optimal workspace occupancy. Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest. Handle daily signage requirements for guest wayfinding. Maintain the building visitor list and manage the access badge process. Communicate weekly and daily with the Experience Team. Operate telecommunication systems and manage incoming calls. Restock supplies daily throughout the reception and storage room. Provide general travel support. Work closely with facilities, local technology and other workplace departments. Carry out instructions for security, fire, health and safety guidelines. Interface with vendors. Conduct opening and closing walkthroughs when business requires. Understand and implement security procedures. Qualifications Hospitality degree or experience in a luxury hospitality environment is preferred. Two to three years’ experience in front‑of‑house operations at a corporate office. Solid written and verbal communication skills, analytically inclined and a team player. Ability to set priorities, manage multiple tasks and meet frequent deadlines. Strong business acumen and professionalism. Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology and equipment. EEO Statement Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital or family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation to apply. For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information. #J-18808-Ljbffr



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