Field Service Technician

4 weeks ago

Fitzroy Harbour, Canada STERIS Full time

SummarySTERIS’ Field Service Technician I will be responsible for frontline Customer support, using technical ability to perform or assist in preventative and corrective maintenance, either on-site or remotely, using various technology, tests, and procedures of AST equipment (Applied Sterilization Technologies). The position contributes to STERIS’ safety culture and ensure compliance to all policies, procedures, and global code of conduct. Must have the ability to obtain a passport and have the ability to travel internationally by plane 50%. In this role, you will support approximately 40 Customer sites, with 2 of those being in Canada.What You’ll DoYou will contribute in a team effort by performing in accordance with all STERIS policies, GMP, Lean principles, and other directives.You’ll support the directives and decisions of higher level management.Utilize collaborative service tools and systems, as well as data collection tools to gather diagnostic information for analysis. Locate and read system schematics, drawings, and documentation.Participate in the assembly and installation of complex equipment, primarily as a development opportunity, and will perform service and installation.You’ll document service and produce timely, detailed service reports, including what work was completed, what parts need to be sent, next steps, and final resolution status.Required QualificationsMust be able to obtain a passport and have the ability to travel internationally 50%.Vocational/Technical Degree or Associate’s Degree and 2 years of experience in any of the following areas or a combination: mechanical, electro‑mechanical, millwright, robotics/automation, PLC/software development, or control systems.In lieu of degree, high school diploma or GED with 4 years of experience in any of the following areas or a combination: mechanical, electro‑mechanical, millwright, robotics/automation, PLC/software development, or control systems.Must have a valid provincial driver’s license with an acceptable record and must maintain all required vaccines.Knowledge of electro‑mechanical systems, components, tests, tools, and principles.Experience in repairing, testing and maintaining technical equipment using various electro‑mechanical tools.Ability to diagnose and troubleshoot complex issues and work cross‑functionally among teams.Able to meet all required Customer credentialing requirements.BenefitsMarket Competitive Pay3 weeks vacation plus 12 additional holidaysOvertime eligibleExcellent Healthcare, Dental, and Vision BenefitsCell Phone Allowance, Laptop, and Credit CardUniforms providedLong/Short Term disability coverageRetirement plan with company matchExcellent opportunities for advancement and stable long-term careerSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. For more information, visit www.steris.com.STERIS strives to be an Equal Opportunity Employer. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. #J-18808-Ljbffr

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