Sales Professional

Sales Professional - Outside Sales page is loaded## Sales Professional - Outside Saleslocations: NS - Halifaxtime type: Part timeposted on: Posted Todayjob requisition id: Req.154596Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to WorkWorking from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.**Job Responsibilities****Lead Generation*** Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards* Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars* Obtains referrals from families served by the location by following up through visits with families after the service* Networks and builds community and civic relationships* Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families* Maintains and tracks activity levels to ensure productivity* Remains flexible with schedule to achieve results; often works nights and weekends**Build Relationships with Families*** Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through* Responds to client inquiries in a timely, respectful, sensitive and professional manner* Supports families in time of grief with acts of kindness* Connects with families through listening, honest communication and genuine concern* Develops an understanding of each family’s unique needs and offers solutions that provide value to them* Stays in touch with families to ensure satisfaction* Prepares for all appointments and performs all procedures with professionalism and attention to detail* Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships* Builds trust-based relationships to earn the right to ask for referrals* Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning**Teamwork*** Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales* Acts as one team, setting arrangement continuation visits within two to three days after the service* Shares family concerns with rest of the SCI team**Minimum Requirements****Education*** High school education or equivalent* 1-2 years of college or equivalent experience**License*** Current state/province issued driver’s license with an acceptable driving record* In states/provinces where required, must hold a Funeral Directors License to perform this role**Experience*** Sales experience or one to two years industry experience or equivalent education* Previous experience with Customer Relationship Management (CRM) systems is a plus**Knowledge, Skills and Abilities*** Basic computer and technology skills within a sales environment* Ability to work well in a team, as well as independently* Ability to work beyond “standard” hours as the need arises* Good driving record* Good work ethic* High-level of integrity* Creative, outgoing and energetic* Comfortable presenting in front of others* Desire to help others* Bilingual, knowledge of another language is a plusPostal Code: B3S 0E1Category (Portal Searching): SalesJob Location: CA-NS - Halifax
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