Community Ambassador

Career Opportunities: Community Ambassador (4616)Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with opportunity.Job ProfileThere is an opening available for a Community Ambassador position within the Infrastructure Services Department, Operations Division available immediately. The main focus of this role will be to assist with the Community Ambassador Team (CAT) and the following requirements apply:What you will be doingBe an Ambassador of the City of Cambridge and provide assistance to members of the public in a helpful mannerEnsure downtown streetscapes, parking lots, walkways and related assets are in a state of good repair, clean, presentable and in a safe condition, working with other City staff and external resources when necessary to ensure soRespond to and resolve situations resulting from reports initiated from public and city staff for citywide clean-ups relating to bio-hazardous waste materials as per corporate service levels and policiesPro‑active cleanup of debris, litter, bio‑hazards on city properties, parkettes, and city facilitiesInterpret, update assets and reports in corporate GIS and work management systemsWinter maintenance, including shoveling/snow‑blowing/tractor/plow operation and application of de‑icersGrass cutting, vegetation control and maintenance (line trimming/ push mowers/Aquacide weed control, ground pruning trees) of and landscaping of planted and naturalized sitesCleanliness and safe public access for walkways and city parking lots including washing, sweeping and power‑washingSidewalk sweeper operation on city owned sidewalks, walkways, courtyards, curblines & parking lotsGarbage and litter collection using refuse packer including picking garage and emptying on‑street receptaclesReport illegal behaviour/activities to Waterloo Regional Police and liaise with Municipal By‑Law Enforcement for new or ongoing bylaw compliance issuesDaily inspection, reporting and initiation of any required corrective action which may include cleanliness, graffiti, potential hazards, weeds or other issues specific to the aesthetic and experience quality of the downtown core areasNotify Supervisor and other support resources for assistance as neededMaintain and clean various required tools and equipment to perform all job activitiesWork outdoors in all weather conditions - including rain, snow, cold and hot conditions with appropriate PPEOther duties as assigned related to the general duties and scope of this roleEducationHigh school Grade 12 diploma or equivalent6 to 12 months of work‑related experienceA valid Ontario Class G driver’s licence in good standing, with a driver’s abstract acceptable to the City (4 or less demerit points may be considered acceptable).Comfortable and demonstrates competency to work in areas where residents experiencing social and mental health situations with compassion towards unhoused residentsMust be able to pro‑actively recognize challenging situations with individuals or groups of individuals, avoid confrontations and escalations, and notify appropriate supporting services (i.e. By‑Law and/or Police)Carry a city‑issued cellphone and or tablet and/or portable radioBe able to engage in positive communication with a wide range of members of the public and business communities, provide supportive and helpful communication and reflect high standards of care and maintenance that the City strives to provide in the 3 Core Areas in CambridgeCapable and available for standby duties as requiredOvertime requirements as a condition of employmentHours of Work40 hrs/per week,Monday to Sunday, 7-day operationShifts can be scheduled between 5:00 a.m. - 1:00 a.m. 8 hours/day as scheduledWe will ask you for these items if you are hiredYour compensationThis position is within the outside workers union salary schedule Grade 3 and has an hourly range of:Starting Rate: $30.5012 Month Rate: $31.4624 Month Rate: $32.40Interested candidates should apply at www.cambridge.ca/careers. This posting will close on December 5, 2025.Accommodation needs and protection of privacyThe City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity‑deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Contact HRServices@Cambridge.ca to make your needs known in advance.For more information on our Employment Equity, please read our full policy .Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only. #J-18808-Ljbffr