Senior Accident Benefits Claims Advisor
5 days ago
OverviewSenior Accident Benefits Claims Advisor - Western Region — DesjardinsWe are seeking a highly skilled and empathetic Senior Accident Benefits Claims Advisor to join our Western Region team, supporting clients across Alberta. In this senior‑level role, you will manage accident benefits claims of moderate to high complexity, with a strong focus on conflict resolution and stakeholder collaboration. You will guide clients through the claims process, lead dispute resolution efforts, manage rehabilitation coordination, and maintain strong relationships with internal and external partners. This is an opportunity to make a meaningful impact in the lives of our clients while working in a dynamic, supportive, and collaborative environment. Responsibilities Investigate, evaluate, and negotiate accident benefits claims of moderate to high complexity, ensuring compliance with regulatory and contractual obligations Maintain clear, timely, and empathetic communication with clients, providing updates, addressing inquiries, and guiding them through the claims process Proactively identify and resolve challenges, including complex or sensitive issues, with a focus on achieving fair outcomes and supporting client well‑being Lead conflict resolution efforts, including managing claims through formal dispute resolution processes when necessary Collaborate effectively with internal teams and external stakeholders — such as medical professionals, legal representatives, and rehabilitation providers — to support client recovery and claim resolution Apply accurate reserving practices and ensure timely issuance of claim payments in accordance with company standards and best practices What You Bring Bachelor's degree in a related field A minimum of three years of relevant experience in accident benefits claims handling Note that other combinations of qualifications and relevant experience may be considered CIP designation or enrolled in a program Advanced proficiency of English Advanced knowledge of regulatory and contractual obligations under the Alberta Insurance Act Advanced knowledge of medical and legal terminology, vocational rehabilitation concepts, and disability management principles Benefits Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan with predictable income in retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria Other information Temporary position for 12 months. Unposting Date: 2025-12-15 Equity, Diversity and Inclusion At Desjardins, we believe in equity, diversity and inclusion. We are committed to welcoming, respecting and valuing people for who they are, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. If we can make the recruitment process or job more accessible, we can provide accommodations at any stage in the recruitment process. #J-18808-Ljbffr
-
Accident Benefits Claims Advisor-Atlantic
3 days ago
Aurora, Canada Desjardins Full timeAccident Benefits Claims Advisor-Atlantic Additional locations: Newfoundland, New Brunswick, Nova Scotia, and Prince Edward Island. As an Atlantic Accident Benefits Claim Advisor, you investigate, evaluate and negotiate accident benefits claims and help serve and maintain business relationships with members and clients. Proactively contact clients to...
-
Accident Benefits Claims Advisor-Atlantic
2 days ago
Aurora, Canada Desjardins Full timeAccident Benefits Claims Advisor-Atlantic Additional locations: Newfoundland, New Brunswick, Nova Scotia, and Prince Edward Island. As an Atlantic Accident Benefits Claim Advisor, you investigate, evaluate and negotiate accident benefits claims and help serve and maintain business relationships with members and clients. Proactively contact clients to...
-
Aurora, Canada Desjardins Full timeA leading financial services provider is seeking a Senior Accident Benefits Claims Advisor for its Western Region team. The role involves managing moderate to high complexity claims, guiding clients through the process, and facilitating dispute resolution efforts. A Bachelor's degree and at least three years of relevant experience are required, alongside...
-
Aurora, Canada Desjardins Full timeAccident Benefits Claims Advisor, Western Region We are seeking a dedicated and empathetic Accident Benefits Claims Advisor to join our team supporting the Western Region, specifically Alberta. In this role you will investigate, evaluate, and negotiate accident benefits claims of low to moderate complexity, maintain strong relationships with members and...
-
Aurora, Canada Desjardins Full timeAccident Benefits Claims Advisor, Western Region We are seeking a dedicated and empathetic Accident Benefits Claims Advisor to join our team supporting the Western Region, specifically Alberta. In this role you will investigate, evaluate, and negotiate accident benefits claims of low to moderate complexity, maintain strong relationships with members and...
-
Aurora, Canada Desjardins Full timeA financial institution is seeking an Accident Benefits Claims Advisor in Aurora, Canada. The role involves investigating and negotiating accident benefits claims while providing empathetic client support. Candidates should possess a related bachelor's degree, a New Brunswick Adjusters License, and proficiency in both French and English. The position is...
-
Aurora, Canada Desjardins Full timeA financial institution is seeking an Accident Benefits Claims Advisor in Aurora, Canada. The role involves investigating and negotiating accident benefits claims while providing empathetic client support. Candidates should possess a related bachelor's degree, a New Brunswick Adjusters License, and proficiency in both French and English. The position is...
-
Aurora, Canada Desjardins Group Full timeA financial services organization is seeking a Senior Accident Benefits Claims Advisor for a temporary 12-month role in York Region, Canada. You will manage complex claims with a focus on conflict resolution and client care, ensuring compliance and maintaining clear communication throughout the process. The role requires a Bachelor's degree and at least...
-
Accident Benefits Claims Advisor-Atlantic
2 days ago
Aurora, Canada Desjardins Group Full timeAdditional locations: New Foundland, New Brunswick, Nove Scotia and Prince Edward Island. As an Atlantic Accident Benefits Claim Advisor, you investigate, evaluate and negotiate accident benefits claims and help serve and maintain business relationships with members and clients. Proactively, you contact clients to establish rapport, discuss the claims...
-
Aurora, Canada Desjardins Full timeA financial services cooperative is seeking an Accident Benefits Claims Advisor for the Western Region, specifically Alberta. The role involves investigating and negotiating claims, maintaining client relations, and collaborating with various stakeholders. With a focus on providing empathetic support and effective communication, candidates should have a...
