Senior Business Systems Analyst

Senior Business Systems Analyst – Blue Yonder Warehouse Management System Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data‑driven solutions, fueled by advanced systems and technology, that fulfil complex and challenging distribution needs. Managing 19 million square feet, operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Job Summary This role combines the analytical depth of a Senior Business Systems Analyst with hands‑on expertise as a WMS Consultant and the strategic vision of a Solution Architect. It focuses on advanced configuration, optimisation, and ongoing support of the Blue Yonder Warehouse Management System (WMS), ensuring it meets the organization’s logistics, warehousing, and supply chain objectives. The senior team member will guide strategy and execution, mentor junior staff, and ensure solutions remain forward‑thinking and aligned with evolving business needs. Responsibilities Business Analysis & Solution Design Lead in-depth analysis of complex warehousing, distribution, and logistics requirements, translating needs into detailed functional specifications and systems design for the Blue Yonder WMS. Collaborate with stakeholders to define project requirements, identify system capabilities, and document business processes that can be enhanced through the WMS. Design and architect scalable Blue Yonder WMS configurations that align with long‑term company goals and industry best practices. System Implementation & Configuration Lead implementation and customisation of the Blue Yonder WMS, including set‑up, configuration, and testing. Oversee integration efforts between Blue Yonder WMS and key systems such as ERP, TMS, and order management systems. Customize and fine‑tune Blue Yonder modules and configurations for optimal efficiency, accuracy, and speed. Design and implement advanced system solutions that improve warehouse operations, inventory accuracy, order fulfilment, and productivity. Architect and implement advanced WMS features, automation, and innovations to streamline operations. Continuously assess and adjust system architecture for future business needs and evolving technology. Lead post‑implementation support, troubleshooting, and optimisation to ensure sustained performance and user satisfaction. Identify, recommend, and implement strategic enhancements to drive operational efficiencies and cost reductions. Act as a senior SME on the Blue Yonder WMS, providing thought leadership and guidance on best practices, new features, and system innovations. Training & Documentation Mentor and train junior analysts and operational teams on the Blue Yonder WMS. Create and maintain comprehensive technical and user documentation, including training materials, system configurations, process flows, and architecture diagrams. Lead knowledge transfer sessions to internal teams. Cross‑Functional Collaboration Serve as a bridge between IT, operations, and external vendors to align WMS configurations with broader business strategies. Drive cross‑functional teams through strategic initiatives, ensuring alignment with organisational goals. Conduct periodic reviews and strategic planning sessions with stakeholders to assess performance and identify improvement areas. Education Bachelor’s degree in Computer/Software Engineering, Supply Chain Management or a related field. Experience 5‑8 years of experience with Blue Yonder WMS or similar warehouse management systems, including implementation and configuration. Proven experience in business systems analysis, solution design, and/or solution architecture in supply chain or logistics. Leadership experience in cross‑functional project management and business process analysis, including mentoring junior analysts. Experience working with senior leadership and stakeholders to drive strategic initiatives. Industry experience in 3PL, retail, e‑commerce, or manufacturing is preferred. Experience with Azure, Power BI, or other data analysis and reporting tools is an asset. Technical Skills In‑depth knowledge of Blue Yonder WMS modules (inventory control, order fulfilment, picking/packing, shipping, receiving). Advanced knowledge of integration protocols and tools (API, EDI, SQL). Proficiency with Blue Yonder configuration tools, business logic, and system architecture. Core Competencies Excellent communication skills across departments and non‑technical stakeholders. Strong analytical and problem‑solving abilities with high attention to detail. Ability to manage and lead high‑impact projects from inception to completion. Strong mentorship and team development skills. Willingness and ability to travel as needed. Why Join Us Work in an environment where safety is our first priority. The opportunity to build a career with a growing company. Medical, dental, and vision coverage for you and your family. Life and disability insurance. Wellness programs to support your family’s well‑being. A retirement savings program with a company match. Employee appreciation day. Company‑sponsored social events. Community volunteering. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Supply Chain Industries: Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr