Lead Incident Manager | ITSM

4 weeks ago


Southwestern Ontario, Canada OpenText Full time

A leading technology company is seeking a Lead Incident Manager to oversee service restoration during major incidents. The ideal candidate has over 10 years in IT, strong service management skills, and a background in Incident and Problem Management. You will lead cross-functional teams, mentor others, and ensure effective communication during critical events. This role offers opportunities in an inclusive and innovative environment with a focus on collaboration and positive change.
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