Consultant, Business Innovation

**Job Description****Consultant, Business Innovation - Communications Specialist – 12 Month Contract/Acting****Rank 4****Scarborough, ON (Hybrid)****Deadline:** Please apply before November 14, 2025.Toyota Canada Inc. (TCI) is currently looking for a communications professional to play a key role in our Dealer-Delivered Digital Connected Retail Journey—bringing clarity, excitement, and alignment to our customers, Dealers, and internal teams across the Toyota and Lexus brands.This 12-month contract opportunity will report to the Manager, Business Innovation and plays a key part in shaping how we communicate transformation across our ecosystem.**What We’ll Bring:*****Company & Culture**** A hybrid work environment* A work environment built on teamwork, flexibility and respect* Professional growth and development programs to help advance your career* A focus on respect for people and continuous improvement* Summer Hours – condensed work week during the summer***Benefits**** Competitive compensation package* Extended health care and dental benefits effective immediately* Associate vehicle discount program* Paid holiday shutdown and competitive paid time off benefits**What You’ll be Doing:*****Strategic Communications & Storytelling**** Championing the Business Innovation vision through communications, bringing it to life across internal and external audiences* Crafting and managing a core narrative that spans multiple channels, such as websites, newsletters, videos, and presentations* Acting as the main point of contact for messaging and strategy related to innovation within Toyota Canada, providing guidance for both Dealers and internal stakeholders* Collaborating with cross-functional teams from across the enterprise to align messaging and amplify impact* Developing Dealer-facing communications that strengthen existing relationships, build confidence, and support timely decision-making* Proactively identifying opportunities to showcase Business Innovations through speaking engagements and enterprise-wide storytelling, where required***Engagement Planning & Communications Support**** Lead the planning, coordination, and execution of quarterly Dealer Subcommittee events, coordinating across the various contributing teams to develop clear goals and outcomes that are delivered through concise and engaging pre-reads and day of content* Develop and effectively manage the department’s communication calendar, proactively preparing content for various internal and external engagements* Coordinate consistent messaging across all communication activities to internal (TCI) Management and Executives* Serve as main point of contact to Dealer Committee support staff to maintain strong working relationships with key external partners* Support adjacent CX team communications as needed to ensure continuity and alignment across all messaging efforts.***Team Management and Operations**** Provide communications leadership and counsel to the Business Innovation team, ensuring a consistent standard for all communications* Remain informed on industry best practices and innovation in retail/automotive* Control departmental processes to efficiently plan and execute projects (inputs and approvals)* Oversee departmental budgeting and planning activities* Develop departmental guides to ensure clear understanding and adherence to procedures and processes, maximizing resources and producing results**What You’ll Bring:*** A post-secondary degree/diploma, preferably in Marketing, Communications, PR, or a related field* 3+ years of marketing/communications experience; ideally in a corporate environment* Excellent story-telling skills with an ability to simplify concepts and tailor messaging for specific audiences; a knack for getting people to listen and act* Ability to build trust and confidence towards specified outcomes* Advanced planning and organizational skills (project/program and change management)* Deadline-driven with an intimate understanding of the responsibilities, timelines and requirements* Experience with digital communication technology (websites, social media) an asset* Extremely strong interpersonal communication skills, including the ability to interact with all levels of the enterprise* Strong research, editing and proof-reading skills* Ability to travel occasionally (mainly within Canada), if required* French language skills (written and verbal) are an asset**\*\*Please include a portfolio of past communication and/or merchandising work with your application\*\***Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.#LI-PP1#LI-Hybrid**About Toyota in Canada** Toyota has a proud legacy of over 50 years of operating in Canada with three affiliated companies responsible for the manufacturing, sales and financing of Toyota and Lexus vehicles in Canada. These are Toyota Motor Manufacturing Canada, Toyota Canada Inc. and Toyota Financial Services. From exhilarating design and revolutionary manufacturing processes, to innovations in safety and connectivity, we’re building vehicles that make our roads safer, our communities cleaner and inspire our customers and employees to make the most of every journey. On this site you can view open positions for both Toyota Canada Inc. and Toyota Financial Services. For open positions at our Toyota Motor Manufacturing Canada plant located in Cambridge, please . You can also learn more about all three companies below. **Toyota Canada Inc.** Toyota Canada Inc. (TCI) is responsible for the marketing, sales, distribution and customer service of Toyota and Lexus products and services across Canada. With our 287 dealer partners, we strive to deliver industry leading experiences for our customers. TCI’s head office is located in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax, and Parts Distribution Centres in Toronto and Vancouver. **Toyota Financial Services** Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario. At Toyota Financial Services (TFS), you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is constantly seeking new ways to innovate by creating products and services that add value for our customers. **Toyota Motor Manufacturing Canada** Toyota Motor Manufacturing Canada (TMMC) is a world-class automotive facility with manufacturing plants located in Cambridge and Woodstock, Ontario. Having produced more than
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