Hospitality Operations Manager

2 weeks ago


Vernon, Canada Summit Search Group Full time

Our client is a family-run business that values hard work, authenticity, and community. They create fantastic cider and farm-to-table food, and are looking for a Hospitality Operations Manager to lead their restaurant, tasting room and events with passion and purpose.Be part of a tight-knit, supportive team in a fast-paced, dynamic environment.Work in a business that values quality, people, and innovation .Lead with autonomy while collaborating across multiple departments.What You’ll Do :Oversee restaurant and tasting room operations , ensuring smooth service and a great customer experience.Lead and develop staff —hiring, training, and coaching a high-energy team.Problem-solve on the fly , handling daily challenges with a level head.Foster a positive, inclusive culture where employees thrive.Communicate effectively with owners, kitchen staff, office teams, and seasonal employees.Maintain high standards for food, beverage, and service quality.Manage scheduling, payroll, and inventory , ensuring efficiency and cost control.Drive overall business performance by collaborating across departments, ensuring all initiatives align with company goals.Ensure quality assurance , developing SOPs to maintain the highest food and beverage standards.Lead marketing efforts , collaborating on promotions, events, and annual marketing plans.Manage purchasing and financial performance , working with suppliers to bring in new products while maintaining cost efficiency.Engage and develop staff , fostering a culture of learning and continuous improvement.Oversee menu research and development , working closely with the chef to introduce innovative offerings.Plan for growth , analyzing systems for operational efficiency, tracking KPIs, and setting financial goals.Who You Are :Down-to-earth, relatable, and high-energy. You connect with people and inspire teams.A problem solver. You thrive in a fast-paced, high-volume environment.Resilient and adaptable. You don’t get overwhelmed easily.A strong leader. You balance diplomacy with a focus on results.Experienced. You have a background in restaurant or hospitality management. #J-18808-Ljbffr



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