Title SAP Engagement Director

OverviewJoin to apply for the TitleSAP Engagement Director role at Syntax México.Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.We currently have a vacancy for a SAP Engagement Director. The SAP Engagement Director is responsible for overseeing projects within an industry vertical for a specified set of customers. They are responsible for working closely with the Vice President Delivery and the sales team to provide delivery expertise that will assist in estimating project timelines and budgets. This includes identifying Syntax resources and managing those resources in the preparation of RFP responses, following up with clients on a regular basis to ensure customer satisfaction and providing project management expertise when required (such as vacation relief or escalation). The Engagement Director will often be required to accompany Account Executives (AE) on sales calls in order to have a better understanding of the scope of projects to be quoted. They will also assist the AE in the client management on an ongoing basis. The Engagement Director will be the first point of escalation for any issues that cannot be resolved by a project team. They will be required to work closely with the Director, Project Management Office, the Solution Architects and the Competency Leads to determine the availability of resources to work on upcoming projects. They also provide team coaching, evaluate the performance of team members and reinforce Syntax’s values through their actions and communication with the team.ResponsibilitiesParticipate in the sales qualifying process for new projectsIdentify a team of Syntax resources and ensure their availability to assist in responding to RFPsManage the team in the process of responding to RFPs, ensuring all timelines for response are metParticipate in the preparation and presentation of sales material for potential new projectsActively participate in Steering Committee and project team meetings as requiredManage relationships with client stakeholders in order to manage expectations for the solution to be deliveredProvide guidance to Syntax project managers and project teams in resolving issues and escalationsProactively manage client stakeholder satisfaction to position and secure customer references and success storiesExperience as a functional consultant is an assetExperience as a project manager is an assetEducation – Degree; MBA preferred; PMP an assetQualifications10+ years in Project Management within the SAP world; Consulting experience is a huge assetCompletion of 3 or more full lifecycle SAP implementations5+ years of client management experienceHands-on functional experience in one of the SAP modules requiredExperience within the Retail and Digital Manufacturing is highly preferredSAP Public Cloud Methodology Experience including CALMWhy Syntax?Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a Porsche and forming specialist Schuler joint venture.Competitive, above-average compensationGlobal mobility: With us, you can also work from abroad from time to timeFlexible working time models, home officeAttractive benefits, e.g. company pension scheme or various health offersA modern environment in which the "you" is part of itOpen feedback culture, flat hierarchies and a motivated teamIndividual career planning with continuous training and coaching on the jobYou see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX teamSyntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.Seniority levelDirectorEmployment typeFull-timeJob functionBusiness Development and SalesIndustries IT Services and IT Consulting #J-18808-Ljbffr