SDR Academy Program Manager

1 week ago


Toronto, Canada Darktrace Full time

Join to apply for the SDR Academy Program Manager role at Darktrace 1 day ago Be among the first 25 applicants Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com. Job Description We are looking for an individual with high operational command of Sales Development, pipeline generation, and performance management, who is detail-oriented, has a creative mindset, a high proficiency in program and stakeholder management. More information about our SDR Academy see our recruitment page at darktrace.com/sdr-academy. Responsibilities SDR Ramping & Onboarding Our SDR Trainers will be leading the training sessions, but the new Program Manager will support with strategy and frameworks for easy execution and feedback/data gathering. Plan the recurring SDR Academy Onboarding program to provide new starters with a smooth onboarding experience that makes them feel supported and properly prepared for their new role. Own, plan, and drive cross‑team collaboration when needed to refresh onboarding schedule, in‑person session content, and eLearning to ensure cohesion across regions, GTM onboarding, and topic experts (like Product Marketers, SDR leaders etc.). Create a repeatable and consistent feedback loop from SDR trainers to relevant SDR leaders on their new starters to address any lag in ramp times that need to be addressed with additional sessions/support. Additional SDR Programs & Resources Own and plan SDR continuous learning & career programs, like new product certifications or next role readiness such as sales or customer success, in collaboration with relevant leaders and topic experts. Plan and prioritise the global SDR Academy calendar in collaboration with SDR leaders to ensure all training requests, SDR campaigns, all hands etc. fit into the overall schedule while keeping the balance of time investment needed vs value added to all 140+ team members. Own the internal SDR Academy Intranet site, keeping this one‑stop‑shop up to date with the most recent resources, session recordings, FAQs etc. with a regular refresh cadence. SDR Program Results & Improvements Solicit feedback from SDR Academy teams (Campaigns, Trainers, Operations etc.) on performance. Analyse and interpret data and insights from available tools, SDR results, programs etc.Collate and provide these performance insights to SDR leadership in easily-understandable and actionable ways on a regular cadence. Support SDR leadership on IDP (individual performance plan) execution and analysis to identify trends, skill gaps, and coaching needs across all SDRs. Required Experience Tools Experience: Salesforce, Outreach or Salesloft, MS Excel (or equivalent). SDR Leadership experience or a similar pipeline generation function, training or enablement experience. #J-18808-Ljbffr



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