Relationship Manager, Business Markets

Job Description You will provide business and financial advice and manage a portfolio of high‑value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value. The successful candidate must be available to support the Kawartha/Durham region. What will you do? Acquire, grow and deepen client relationships through delivery of value‑added, tailored financial advice to meet their needs. Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC. Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC. Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks. Champion digital enablement and be an advocate of RBC mobile and online applications, enabling clients to engage with RBC through the channel of choice. Be on your client’s path; visit your clients on‑site to gain a thorough understanding of their business objectives and operations, as permitted. What do you need to succeed? Must‑have Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community. Proven track record in exceptional client relationship management. Excellent communication, time management and organizational skills. Nice‑to‑have Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations. Completion of the Associate Account Manager training program, or previous experience as a small business owner, or in a similar field. Good knowledge of a broad array of business and personal financial products and services. What’s in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits. Opportunity to collaborate with other business segments within the bank. Competitive compensation. Opportunity to build close relationships, do challenging work, and work towards personal and professional growth. Flexible work/life balance. Ability to make a difference and have a lasting impact on your clients’ business and personal life. Job Skills Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Teamwork. Additional Job Details Address: 236 RITSON RD N, Oshawa, Canada. Work hours/week: 37.5. Employment Type: Full time. Platform: PERSONAL & COMMERICAL BANKING. Job Type: Regular. Pay Type: Salaried. Posted Date: 2025-11-10. Application Deadline: 2025-11-23. Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com. #J-18808-Ljbffr