Senior Subject Matter Expert

3 weeks ago


Montreal, Canada SOPHiA GENETICS Full time

Senior Subject Matter Expert – SOPHiA GENETICS Join the SOPHiA GENETICS NORAM Sales Team as a Senior Subject Matter Expert for the Northeast, enabling us to make a positive impact on outcomes for cancer and rare disease patients worldwide. Your Mission You will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow. You will lead activity across the Northeast/Canadian market, and support across NORAM as part of the wider team. Your Responsibilities Partner closely with Sales Executives as a product technical expert to support, drive and close sales opportunities. Deliver platform demonstrations and in‑depth presentations to customers and participate in trade shows, vendor shows and technical/promotional seminars. Provide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS solutions to manage and interpret NGS biomarkers and laboratory preparation. Gather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing, and Product Management. Requirements Direct experience (technical or commercial) with products throughout the NGS workflow, including wet lab molecular biology products and dry‑lab bioinformatic processes. Previous working knowledge in a commercial technical support role linked to Genomics, such as Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a clinical diagnostics, biotech or medical environment. Localized knowledge of the Northeast/Great Lakes region healthcare system and diagnostic market. Comfortable translating complex, technical vocabulary into simple terminology and communicating effectively with both commercial and technical stakeholders. Educational requirement: BSc, MSc or PhD in Genetics, Molecular Biology, Oncology or a related field. Benefits Outstanding Medical (Telemedicine), Dental, and Vision Plan with 90% employer contribution and $0 deductible options. Life and AD&D insurance. Company 4% match 401K contributions. Short‑ and long‑term disability insurance. 20 days PTO (increases with tenure), 5 sick days, and 13 public holidays. FSA commuter benefits. Supplemental employee insurance options available for Accident, Critical Illness, Hospital and Legal. Voluntary pet insurance and auto/home options. Employer Assistance Program free for all employees. Location & Employment Remote: Northeast/Great Lakes Region.Contract: Permanent.Salary range: $88,000 – $168,000 USD (estimated for Massachusetts). Apply Submit your résumé and any supporting information. Qualified candidates will be invited to interview and screen with our Talent Acquisition Team. #J-18808-Ljbffr



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