IT Operations Lead

3 days ago


Toronto, Canada Capgemini Full time

A leading consulting firm in Toronto is seeking an IT Operations Lead to oversee service delivery and manage client relationships for a complex account. The role requires 10-15 years of experience in a multi-cultural setting, strong project management skills, and the ability to lead technical teams. Responsibilities include governance leadership, cost management, and ensuring high-quality service delivery. This position also emphasizes a proactive approach to improvement initiatives and client communication.
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