Customer Experience

6 days ago


Toronto, Canada BorderPass Full time

A rapidly growing tech company in Toronto is seeking a Knowledge and Data Specialist to enhance customer and product support. This role involves delivering exceptional service, analyzing support data, and improving systems. The ideal candidate has over 3 years of customer support experience, is proficient with tools like Intercom and Zendesk, and thrives in a hybrid working environment. The company offers participation in an equity program and a focus on fostering a positive customer experience.
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