Relationship Manager, Business Banking

Relationship Manager, Business Banking At CIBC, we’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. We embrace your strengths and ambition, empowering you at work, valuing the impact you make. What You’ll Be Doing As a member of the Business Banking team, you’ll report to the Director or Senior Manager & Team Lead. You’ll provide new and existing clients with an exceptional client experience, supporting CIBC’s vision of leadership in client relationships. As a Relationship Manager, you’ll help business clients meet their immediate and long‑term business goals by understanding client needs and identifying opportunities to deepen the CIBC relationship and enhance client loyalty. The focus is on meeting clients’ financial and credit needs by offering a comprehensive business banking portfolio or making formal introductions to the appropriate Imperial Service, Personal Banking or Private Banking colleagues. You’ll collaborate across CIBC to ensure the most appropriate segment is engaged. You’ll proactively manage and grow a portfolio of business‑only connections, deepening relationships and addressing business needs. How You’ll Succeed Business Development – Build relationships with Centres of Influence (COIs) to generate referrals via in‑person and digital channels. Identify opportunities for full relationships, deposit and credit solutions, and develop a sales pipeline of diverse business banking opportunities. Client Engagement – Proactively engage with the portfolio, partner‑referred and prospective clients to understand immediate financial needs and longer‑term goals. Deliver trusted advice, promote digital banking options and CIBC’s Cash Management products. Relationship Management – Support existing clients while seeking new acquisition opportunities through referrals and internal partner relationships. Grow a portfolio of business‑only connections, deepening the client relationship. Community Involvement – Increase CIBC brand awareness by attending local events and participating in marketing and outreach activities, growing your network for future small‑business opportunities. Who You Are 2+ years of experience in Business or Commercial Banking with deep knowledge of credit, cash‑management products and financial analysis. A strong network in the local business community. A client‑first mindset, going the extra mile to find the right solutions. A passion for building relationships, strong communication, authenticity. A self‑steward who thrives when empowered to lead and deliver results. An undergraduate degree or diploma in Business, Finance, Accounting or related field. Alignment with CIBC values of trust, teamwork and accountability. What CIBC Offers Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation, wellbeing support and MomentMakers recognition. Access to supportive spaces and technology to foster innovation. Purpose Day – a paid day dedicated to investing in your growth. What You Need to Know CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. Accommodation requests can be sent to Mailbox.careers-carrieres@cibc.com. Legal eligibility to work at the specified location(s) and a valid work or study permit if applicable. Assessment and skills tests may be required (simulation, coding, French proficiency, MS Office). Job Location: New Sudbury Shopping Centre Employment Type: Regular (Full‑time) Weekly Hours: 37.5 Skills: Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Goal Planning, Group Problem Solving, Portfolio Management, Regulatory Requirements, Results‑Oriented. Seniority Level: Entry level Job Function: Finance and Sales #J-18808-Ljbffr