SERVICE MANAGER – heavy-duty truck repair and maintenance
2 weeks ago
Overview Our client, a leader in the heavy-duty truck sales and service industry, is seeking a highly motivated and experienced Service Manager to lead and manage the service department at their Saint John, NB location. The Service Manager is responsible for overseeing the day-to-day operations of the service department, ensuring high-quality repairs and maintenance, efficient shop workflow, and excellent customer service. This position requires strong leadership, technical knowledge of heavy-duty trucks, and a focus on profitability, safety, and customer satisfaction. Responsibilities Oversee day-to-day operations of the service department, including scheduling, workflow management, and technician productivity. Coordinate service workflow based on appointment schedules and job priority to ensure efficient operations. Provide timely and accurate repair estimates. Clearly communicate the scope of work to technicians to align outcomes with customer expectations. Monitor shop workload and maximize bay utilization and work scheduling to prevent unbilled labour and improve shop efficiency. Ensure compliance with all safety regulations. Review and track repair progress and communicate updates to Service Advisors and customers. Manage warranty claims, ensuring all warranty conditions are met. Conduct quality assurance reviews of finalized Repair Orders. Train and support technicians in accurate work order entry and system use. Ensure technician time is accurately captured and documented in service records. Oversee the condition of shop equipment and ensure the workspace is cleaned and properly maintained after each job Qualifications As the successful candidate, you bring a combination of hands-on experience and leadership ability. You either have relevant post-secondary education or equivalent industry experience in service management. You’re mechanically skilled and comfortable using computers, especially Excel—and you’re committed to quality, safety, and top-notch customer service. You lead by example, communicate clearly, stay organized, and thrive when things get busy. Most importantly, you bring energy, enthusiasm, and a team-first attitude to everything you do. If you are ready to make the next move in your career, click the “Apply for Job” button below to submit your resume. #J-18808-Ljbffr
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Saint John, Canada Personnel Search Ltd Full timeOverviewOur client, a leader in the heavy-duty truck sales and service industry, is seeking a highly motivated and experienced Service Manager to lead and manage the service department at their Saint John, NB location. The Service Manager is responsible for overseeing the day-to-day operations of the service department, ensuring high-quality repairs and...
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Saint John, Canada Personnel Search Ltd. Full timeOverview Our client, a leader in the heavy-duty truck sales and service industry, is seeking a highly motivated and experienced Service Manager to lead and manage the service department at their Saint John, NB location. The Service Manager is responsible for overseeing the day-to-day operations of the service department, ensuring high-quality repairs and...
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Saint John, Canada Personnel Search Ltd. Full timeOverview Our client, a leader in the heavy-duty truck sales and service industry, is seeking a highly motivated and experienced Service Manager to lead and manage the service department at their Saint John, NB location. The Service Manager is responsible for overseeing the day-to-day operations of the service department, ensuring high-quality repairs and...
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Saint John, Canada Personnel Search Ltd. Full timeOverview Our client, a leader in the heavy-duty truck sales and service industry, is seeking a highly motivated and experienced Service Manager to lead and manage the service department at their Saint John, NB location. The Service Manager is responsible for overseeing the day-to-day operations of the service department, ensuring high-quality repairs and...
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Saint John, Canada Personnel Search Ltd Full timeOverview Our client, a leader in the heavy-duty truck sales and service industry, is seeking a highly motivated and experienced Service Manager to lead and manage the service department at their Saint John, NB location. The Service Manager is responsible for overseeing the day-to-day operations of the service department, ensuring high-quality repairs and...
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Service Manager: Heavy-Duty Truck Repair Leader
3 weeks ago
Saint John, Canada Personnel Search Ltd Full timeA company in the heavy-duty truck service industry is seeking a qualified Service Manager to oversee operations in Saint John, NB. The role involves managing workflows, ensuring safety compliance, and delivering exceptional customer service. Ideal candidates should possess relevant education or experience, strong leadership abilities, and a commitment to...
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Heavy Duty Truck
1 week ago
Saint John, New Brunswick, Canada Kal Tire Full time $36,000 - $108,000 per yearDescriptionWe are looking for a Heavy-Duty Truck & Trailer Mechanic Journeyman to join our team in the Saint John, NB, Store. Do you have a comprehensive range of general mechanical services? Are you willing to handle routine maintenance and intricate repairs on semi-trucks, trailer alignments, installing bushings, kingpin shocks, etc.?Key Highlights of this...
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Heavy Duty Truck
1 day ago
Saint John, New Brunswick, Canada Kal Tire Full time $36,000 - $72,000 per yearDescriptionKal Tire is seeking an experienced and certified Heavy Duty Truck and Trailer Journeypersonto join our team in the Saint John, NB, Store. Do you have a comprehensive range of general mechanical services? Are you willing to handle routine maintenance and intricate repairs on semi-trucks, trailer alignments, installing bushings, kingpin shocks,...
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Heavy Duty Truck
4 weeks ago
Saint John, Canada Kal Tire Full timeOverviewKal Tire is seeking an experienced and certified Heavy Duty Truck and Trailer Journeyperson to join our team in the Saint John, NB, Store. Do you have a comprehensive range of general mechanical services? Are you willing to handle routine maintenance and intricate repairs on semi-trucks, trailer alignments, installing bushings, kingpin shocks,...
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Heavy Duty Truck
3 weeks ago
Saint John, Canada Kal Tire Full timeOverview Kal Tire is seeking an experienced and certified Heavy Duty Truck and Trailer Journeyperson to join our team in the Saint John, NB, Store. Do you have a comprehensive range of general mechanical services? Are you willing to handle routine maintenance and intricate repairs on semi-trucks, trailer alignments, installing bushings, kingpin shocks,...
