Sales & Marketing Manager

OverviewSales & Marketing Manager (Full-Time, Permanent / Salaried Position)About Us: Welcome to the brand-new 97 room Tru by Hilton Oshawa hotel. Tru is a game-changing hotel brand, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal.About the role: Reporting to the General Manager, as the Sales & Marketing Manager, you are at the forefront of creating and executing memorable experiences for our guests and clients. You will be working in a closely knit team where a “Yes And Do” attitude and ensemble-orientation is an absolute must. The position will be one of the hotel’s key administrators of Delphi & social media handles. This role will have a focus of 70% on sales related activities & 30% for marketing the hotel.ResponsibilitiesServe as the initial point of contact for all sales inquiries, providing timely and professional responsesProvide support for the full sales cycle from lead generation to contract executionMeet & greet groups and provide front-line hospitality support as part of our engagement strategyAssist general manager with sales administration and marketing dutiesAnalyze all competitors’ offerings, prices, and sales strategies and become an expert in your segmentManage and execute on multiple RFPsChampion the hotel online presence by leveraging social media handles & digital presence in OTA sitesActively contribute to achieving quarterly sales targets in revenue through group sales and selling other market segments like wedding, corporate, travel agents & SMERF segmentsPrepare quarterly running lost deal analysis reports for all lost opportunities to ensure continuous improvementPrepare contracts, pre- & post-event follow up & invoices, managing rooming lists. Track deposits and final paymentsPromote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials)Maintain strong internal relationships to support collaborative, cross-departmental planningWillingness to cross-train in the front desk and assist at the front desk as neededParticipate in networking events, trade shows and other industry-related events to build rapport in the marketOther duties as assigned by the general managerQualificationsThe ideal Sales Manager will have experience of at least 2-4 years of providing sales support in a hotel or hospitality industryPost-secondary degree in hospitality or tourism is an assetPrior work experience in Hilton hotels is an assetYou love interacting with people, you will be around them a lot to get this job doneGenuinely warm presence, a sincere and outgoing nature, strive for service excellenceDemonstrated history of exceeding sales goals and quotasStrong written and oral communications skillsYou have strong organizational skills and the ability to remain flexible to changing business needsProficiency in Microsoft Word, Excel and willingness to proactively learn Hilton systemsBenefits & PerksStarting base salary of 50-60K per yearPerformance based quarterly prorated incentive plan up to 25% of the base salaryExtended health / Dental / Vision benefitsOptional Life, AD&D & Critical illness benefitsHilton hotels employee rates applicable to all Hilton hotels worldwidePaid training opportunities in Hilton systemsCareer advancement opportunitiesThis will be a wonderful opportunity for a seasoned hospitality sales professional to work in a brand-new hotel and working closely with a pre-opening close knit team. A management team who believes in professional development of team members, creating exceptional guest experiences and driven by spreading the warmth of hospitality. #J-18808-Ljbffr