Sr. Product Designer

Sr. Product Designer – Rogers Communications Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. Who We’re Looking For We’re seeking a strategic, systems‑minded Sr. Product Designer to lead the design of how offers are presented across our digital platforms. What You’ll Do Experience Design & Strategy Design compelling, conversion‑driven marketing assets that elevate the presentation of offers across web and app. Map and optimize the offers journey across digital touchpoints, ensuring clarity, consistency, and relevance. Champion accessible, responsive, and user‑centered design, aligned with AODA/WCAG standards. Collaborate with cross‑functional teams (product, UX, development, analytics, marketing) to deliver seamless and engaging experiences. Design System Contribution Contribute to Rogers’ design system, ensuring consistency and scalability across digital products. Partner with the Design Systems team to build reusable, high‑quality components that meet accessibility and usability standards. User Research & Performance Optimization Work with the Personalization & Optimization team to conduct usability testing, A/B and multivariate testing to validate and refine designs. Analyze behavioral data (heatmaps, usability studies, analytics) to inform and optimize design decisions. Leverage user research and insights to drive data‑informed design improvements. Project Management & Collaboration Partner with Product Owners, Tech Leads, and Channel Owners to define strategic direction and elevate the customer experience. Lead offers‑related design initiatives from concept to implementation, ensuring smooth handoff and execution. Oversee design QA to maintain design integrity and meet user experience goals. Innovation & Continuous Improvement Stay current on UX/UI trends, interaction patterns, and emerging technologies to keep Rogers’ digital experiences innovative. Experiment with new design techniques, interactive formats, and storytelling methods. Foster a culture of design thinking, accessibility, and continuous learning within the Experience Design team. What You Bring Exceptional visual design skills with a strong portfolio of high‑impact, on‑brand marketing assets. A systems‑thinking mindset with the ability to design across complex journeys and digital ecosystems. Expertise in Figma, including design systems, component libraries, and cross‑platform design. Experience with CMS platforms and work management tools (e.g., Jira, Trello, Asana). Bachelor’s degree in Digital/User Experience Design or a related field. 3+ years of experience in product design, with a solid foundation in UX architecture, UI design, prototyping, and usability testing. 3+ years of experience designing for e‑commerce platforms. Familiarity with analytics tools (Google Analytics, Adobe Analytics) to measure and optimize performance. Experience in retail and telecommunications is an asset; understanding of e‑commerce and service journey analytics is a bonus. Strong stakeholder management and communication skills, with the ability to confidently present and advocate for design decisions. Benefits & Perks Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts – up to 50% off Rogers Services, 25% off TSC items, and 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities – My Path career development program, Rogers First priority in applying to internal roles. Wellness Programs – Homewood employee & family assistance program, CBT & virtual therapy sessions, low or no‑cost fitness membership with virtual classes. Commitment to the environment and diversity – strong commitment to diversity and inclusion, employee resource groups. Schedule & Work Location Full‑time position, day shift, located at 1 Mount Pleasant (083), Toronto, ON. Travel up to 10%. Background Checks Pre‑employment background check including criminal record, credit check, and driver's abstract may be required. EEO Statement Rogers Communications is an equal opportunity employer. We celebrate diversity and encourage all qualified applicants to apply. #J-18808-Ljbffr