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Host / Hostess

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Dorval, Canada SSP Full time

Job Description$21.00/ hourFull time hoursThursday to Monday scheduleFree Employee ParkingVision, Dental, Prescription and Medical Benefits Coverage SSP Canada operates several restaurants throughout the Montreal International Airport. We are looking for a friendly and energetic Host/Hostess to join our team As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board Here are some things you can expect as a Host/Hostess:Greet all guests in a courteous and professional manner and escort them to their tableManage the seating chart and coordinate table assignments for smooth service flow.Assist guests with children and special needs, as requiredPresent menus, answer questions and offer suggestions regarding food and serviceInform servers and management of special needs and/or potential problems with guestsClear and reset counters or tables at conclusion of each courseEnsure complete guest satisfactionThank guests as they leave and ensure they had a great experienceOther duties as assigned Skills & Other Requirements6 months' experience working in customer service, retail, hospitality or food service environmentHigh school diploma preferredVerbal and written communication in French and EnglishExperience in dealing with problems involving customer serviceAbility to multitask and stay organized in a busy environment.Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.Ability to remember, recite, and promote the variety of menu items.Availability to work flexible shifts, including evenings, weekends, and holidays.Ability to stand for long periods of time. SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law. This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance Long DescriptionSSP America est un employeur offrant l’égalité des chances. Toutes les décisions liées à l’emploi sont prises sans égard à la race, la couleur, l’origine nationale, la religion, le sexe, l’orientation sexuelle, l’identité ou l’expression de genre, le statut d’ancien combattant, l’âge, le handicap, l’information génétique ou toute autre caractéristique protégée par les lois fédérales, provinciales ou locales. SSP America fournira des mesures d’adaptation raisonnables durant le processus de candidature et d’entrevue, sur demande, conformément aux lois applicables. Ce poste est situé dans un environnement aéroportuaire sécurisé et une carte d’identité de zone réglementée (CIZR) est requise. Tous les candidats doivent être légalement autorisés à travailler au Canada et être en mesure de fournir les documents officiels requis pour l’obtention de l’habilitation de sécurité aéroportuaire. Les documents seront vérifiés lors du processus d’intégration conformément à la réglementation de Transports Canada. Pour plus d’informations, veuillez consulter : Présenter une demande d’habilitation de sécurité en matière de transport