Senior Manager, Program Delivery

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more

Senior Manager, Program Delivery, Brampton, ON

We are seeking a dynamic leader who is passionate about driving value for customers and patients through business process improvement. As a Senior Manager, Program Delivery, you will support Loblaw’s enterprise program focused on reducing costs and improving workflow across the organization. You will support overall plan and communication management, manage interdependencies within initiatives and teams, partner with cross-functional experts, and pressure test business cases to support benefits tracking. The ideal candidate will be a motivated leader that possesses a strong ability to strategically plan and effectively problem solve across multiple lines of business.

This position will report to the Director, Planning and Delivery and work closely with the Chief Technology and Analytics Officer to achieve our enterprise savings goals.

What You'll Do:
Lead plan management for initiative planning and ongoing tracking as it relates to overall program delivery including reporting and communication.
Employ a data-driven approach to decision-making, providing the team with quantitative and qualitative insights to support strategic initiatives.
Perform root cause analysis and create detailed business cases, financial models and business impact assessments to support the case for change.
Support the rollout of new business processes that enhance end-user experience, mitigate business risk, and improve workflow efficiency.
Support the implementation of appropriate oversight and governance activities, programs, and policies specific to the program with cross-functional areas of the organization, identifying and implementing opportunities for improvement, standardization and enforcement.
Collaborate with and present to the leadership team to proactively set and manage expectations around program objectives, timelines, risks, and overall status.
Support the program team as a point of escalation to leadership teams when required, to drive alignment on objectives, de-risk timelines, strategic optionality for program execution, and ensure organizational alignment.
Identify key gaps in project plan and dependencies with the ability to organize and facilitate candid conversation and drive to conclusion.
Understand and communicate business impact through in-depth evaluation of complex business processes, system processes and industry.
Distilling complex information presented in concise terms and visuals to enable high-confidence decision making.

What You Bring:
Progressive experience in business program management including experience leading large-scale change projects from start to finish
Strong experience in cross-functional collaboration with Engineering, Product, and Business teams
Experience with project management, cross-functional collaboration, leading high-performing teams, and working with a wide range of stakeholders and leadership teams
You have a “can do” attitude. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
You thrive on collaboration and working in a fast-paced environment.
You're comfortable with ambiguity and can turn incomplete or even conflicting inputs into clear plans.
You have experience identifying and implementing scalable solutions to systemic challenges.
You're a clear communicator (both written & verbal) who can work with senior leadership to unblock teams, mitigate risks, and drive successful program outcomes.
Project management certifications (PMP, CAPM, PMI-ACP, PgMP, PMI-RMP, etc).
Experience working with project management tools (JIRA, Confluence and MS Project)

What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.
Here, you will find a great team to help you achieve your goals as you help us achieve ours Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.
Loblaw colleagues also enjoy:
Work Perks Program
On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Dry Cleaning services (1PCC Office)
Tuition Reimbursement & Online Learning
Pension & Benefits
Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
www.Loblaw.ca/careers

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note :
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.