Commercial Client Manager

At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: Putting people first and building relationships with intention
Seeking out and embracing new ideas
Believing that how we do things is as important as what we do
Location | Langley, BC.

CWB is a bank built for business owners

Our core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us.

The opportunity

TheAVP & Manager, Commercial Relationships provides effective leadership for our thriving Langley Commercial Sales team. This role creates, implements, and drives team accountability with an effective sales management strategy while optimizing efficiency and encouraging a high-performance environment. This role will coach and mentor the team in sourcing full-service banking relationships and financial solutions.

Areas of focus

Business growth. Client experience. Risk management. Team Leadership Client experience. Deliver outstanding client experiences at every interaction in line with CWB's brand promise. Provide full-service solutions for clients with the view to be every client's primary financial partner.
Business growth & sales activation. You will undertake the gamut in sales activities while cultivating a mix of client accounts and drive team results. to obtain targets in annual loans, deposits, cash management, revenue, and new to branch clients.
Risk management. Together with the commercial credit team, you will apply your risk assessment skills to ensure appropriate measures are put into place and risk assessment protocols and structures are implemented, while balancing risk and reward within CWB's risk appetite.
Team leadership. Adopt our values. Lead with intention & conviction. Establish & sustain a psychologically safe & positive work environment that supports a fun, engaged, and impactful diverse workforce. Build significant relationships. Champion change. Champion collaboration & a untied CWB approach. Coach with courage. Intentionally feedforward. Empower through delegation. Strengthen the future with a growth mindset. Invest in people first talent management through acquisition, development, engagement, performance management & retention initiatives. Grow from failures. Deliver results.
Core know-how & experience requirements

Results leadership with dynamic teams with proven experience (10 years) in the development, implementation, and execution of profitable sales strategies in a commercial lending role and environment. Supporting education includes a bachelor's degree in commerce, finance, or accounting fields. Equivalent experience will be considered.

The CWB way

Our united approach for focused performance

CWB s' combined strengths in commercial banking, personal banking, and wealth management represent a comprehensive full-service experience, uniquely positioned to exceed the needs of successful business families. Our CWB family is united , bound by principals, shared goals, strong values, and a passion for business owners. Each service offering on its own is unique and fulfilling, together, our service offerings are unparalleled. And we do it together - the CWB way. Lifelong learner. The ongoing, voluntary, and self-motivated pursuit of knowledge. You seek out challenges, opportunities, feedback and are comfortable failing & failing forward, growing stronger with every experience to build successful momentum.
Client centric, collaborative & change ready. We invest in our culture, products, services, & processes to provide a differentiated & unrivalled client experience with every interaction We are resilient, tenacious, and determined to win. We succeed because we are proactive & purposeful.
Relationship builder & sales focused. We go above and beyond to build deep & relevant relationships. A client relationship built on trust and credibility is earned when you invest time, thoughtful consideration, and make valuable contributions with care and attention. We know just as much about our clients' businesses as they do.
Provide practical solutions. We provide clear and sound advice on practical solutions. We draw from our collective expertise to deliver solutions & advice tailored to our individual clients' needs. There is no one size fits all-we have a wardrobe of options to explore. With custom solutions, & specialized knowledge , we help business owners feel confident in their financial success.
Winning aspiration. We thrive in a dynamic environment arising from diverse responsibilities, multiple partners, and shifting requirements by using effective prioritization, planning, and collaboration. We are diligent, reliable, and thrive under pressure.
Values champion . We live & champion CWB values. Represent the CWB Brand with honor and integrity, embodying our culture in a way that prioritizes collaboration and respects individuality. We're an advocate and ally for all, actively promoting inclusion and belonging to succeed as one.

Why work with us?

If you're tired of being just another cog in the wheel, this is your chance to make your mark at CWB.
Values. Culture. People. Growth. Opportunity. Our benefits are just the cherry on top.

Wellness matters. We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups. Career development. We commit to our employees' development and help them reach their professional goals with organization wide coaching services, mentorship, education support & training programs. Strategic career design is an investment in our core asset - our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for in the moment and monumental wins. Community giving . Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can't work forever So, we've got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner.

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As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.
11/7/2024