Senior Digital Product Designer

7 days ago

Dorval, Canada Air Canada Full time

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
As a Senior Digital Product Designer at Air Canada, you will work closely with digital product managers, product owners, developers, designers, company leaders, and business partners to create industry-leading digital experiences across our Air Canada digital channels that delight customers and employees and help grow our business.
Responsibilities:
Work in close collaboration with cross-functional teams to design and deliver exceptional digital experiences across our digital channel products.
Create user-centered designs by considering user feedback, usage data, user research and technical constraints/opportunities and business value.
Interpret usability testing, user research, and analytics to uncover insights, identify gaps, and inform product roadmaps.
Facilitate and/or participate in the discovery and planning of new products and features, driving the design vision across digital channels.
Communicate complex design solutions by creating process flows, wireframes, prototypes, and high-fidelity mockups.
Demonstrate knowledge of the end-to-end iterative product design process (discovery, definition, development and delivery)
Articulate the “why” behind your designs and rally support for solutions that delight customers and drive business growth.
Expertise in one or more of the following skills: design thinking, user research, design systems, product strategy
Strong leadership abilities; to lead Product Design projects independently as well as to lead and coach Product Design colleagues to elevate the overall team’s skillset
Qualifications
Experience designing and launching complex digital experiences (web apps, mobile apps)

6+ years experience as a Digital Product Designer or UX Designer

2+ years experience with at least one type of Agile process (SCRUM, SAFe, etc.)

Bachelor's degree in design or equivalent work experience launching digital products

Deep understanding of inclusive design principles and a commitment to creating accessible experiences

Expertise in design thinking and human-centered design methodologies

Proficiency in design and prototyping tools, such as Sketch, AdobeXD, Figma, etc.

Airline, Loyalty or Travel Industry experience a plus, but not required

Experience designing business applications a plus, but not required

Must be a team player with ability to work closely with diverse groups and working styles

Autonomous and self-starter able to effectively self-manage priorities

Must embrace an ever-changing environment

Excellent communication and presentation skills able to demonstrate technical and business fluency
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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