Staff IT Engineer, Enterprise Tools

About 1PasswordAt 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign‑in is secure, and every device is trusted. We innovated the market‑leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human‑centric approach in everything from product strategy to user experience. Over 175,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information.What you’ll doUnify ownership of the company’s core tool stack within the Enterprise Tools team, including communication and planning tools like Slack, Notion, Google Workspace, Asana, and Zoom, as well as AI enablement tools like ChatGPT.Lead the evaluation and responsible enablement of AI features in enterprise tools, and establish AI‑enabled Enterprise Search as a managed service in alignment with company strategy.Develop and maintain the technical roadmap for the Enterprise Tools team, balancing near‑term priorities with long‑term strategy.Apply deep technical expertise and strategic thinking to design, build, and maintain system integrations between core company applications.Lead the team in making strategic decisions on core service configurations (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise‑wide consistency with business unit needs.Establish governance and ecosystem design standards for enterprise integrations so that company‑wide workflows are consistent, reliable, and able to scale.Guide the team’s ownership of vendor relationships end‑to‑end for core business tools, including tool selection, RFPs, renewals, license management, and staying current on vendor roadmaps to ensure the tools fit company needs.Partner with IT, Enterprise L&D, Security, Procurement, and business system owners to deliver an efficient centralized tool experience.What we’re looking for7+ years of IT or enterprise systems experience, including 2+ years at a senior or staff IC level, with a track record of building and scaling enterprise systems.Broad knowledge of enterprise productivity ecosystems, procurement processes, and system integration practices.Deep expertise integrating, configuring and optimizing core enterprise platforms such as Slack, Notion, Google Workspace, Zoom, Asana, including utilization of Tines, Okta workflows, APIs, and other tooling.Proven ability to define and drive technical roadmaps, seeing around corners and balancing long‑term vision with near‑term execution.Experience leading the evaluation and enablement of AI features within enterprise platforms, ensuring secure and responsible adoption.Strong cross‑functional collaboration skills across complex, rapidly scaling organizations.Leadership and mentorship that helps grow and maintain a collaborative, focused, and impactful team.Success in this role looks likeA clear technical roadmap for the next 12 months for the Enterprise Tools team, including ownership of core enterprise tools and laying the foundation for future ownership of specialized business systems.Establish metrics as basis for goal setting and standards for uptime, reliability, and employee enablement.Standards established and documented for core service configurations and business systems integrations. (e.g., data retention policies, access rules, feature enablement, integration frameworks)An AI enablement strategy in place that balances innovation with security, privacy, and compliance.Vendor strategy aligned with company needs, informed by maintaining currency with vendor roadmaps and ensuring fit over time.CompensationUSA‑based roles only: The annual base salary for this role is between $149,000 USD and $201,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.Canada‑based roles only: The annual base salary for this role is between $126,000 CAD and $170,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.Our cultureAt 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.Our approach to remote workWe believe in the power of remote work, but recognize that in‑person connection is important to help us achieve our mission. While we are a remote‑first company, travel for in‑person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department‑wide offsites, team meetings, and customer/industry events.What we offerHealth and wellbeing👶 Maternity and parental leave top‑up programs🩺 Competitive health benefits🏝 Generous PTO policyGrowth and future📈 RSU program for most employees💸 Retirement matching program🔑 Free 1Password accountCommunity🤝 Paid volunteer days🏆 Peer‑to‑peer recognition through Bonusly🌎 Remote‑first work environmentSome roles in our GTM team are currently being hired for in‑person hybrid work in Toronto and Austin. These roles will specify on the posting.You belong here1Password is proud to be an equal‑opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we’re experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you’ve got questions or concerns about this, your talent partner would be happy to address them with you.Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third‑party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice. #J-18808-Ljbffr