Protocol Specialist

Protocol Specialist (Associate) Join to apply for the Protocol Specialist role at Figment. Figment powers the future of Web3 through industry‑leading blockchain infrastructure. As the leading provider of staking solutions, we help 500+ institutional clients optimize their crypto rewards, including top exchanges, asset managers, wallets, foundations, custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization, cutting‑edge API development, detailed rewards reporting, seamless partner integrations, governance support and slashing protection. Backed by a team of passionate and intelligent Figmates, with a 100% remote‑first global presence across 12 countries, our company is on a mission to accelerate the adoption, growth, and long‑term success of the Web3 ecosystem. We’re building the infrastructure that will power the decentralized future. We are looking for builders and innovators — people who thrive in the face of uncertainty and are motivated to make an impact. We also seek true teammates—humble, genuine, and driven to level up together. If you’re excited to shape the future, contribute to an energetic company culture, and work at the cutting edge of blockchain technology, we want you to join our team. About the opportunity We are seeking an Associate Protocol Specialist to help support and grow our staking business division. Candidates should have a deep curiosity about the potential of blockchain, but do not need to be an expert on the subject. The role is a full‑time, remote‑first position with preference for the Western Hemisphere (PST‑EST time zones). How you will make an impact Develop a surface‑level understanding of all supported protocols (enough to be dangerous) and an in‑depth knowledge of a select few protocols (e.g., Polkadot, NEAR). Maintain protocol information and awareness of current and upcoming events, including tracking upgrades, governance proposals, and various communication channels to ensure our customers and internal teams have timely updates on all critical protocol changes. Help lead internal and external knowledge‑share discussions surrounding developments on supported protocols and how they relate to Figment’s work as a staking provider. Publish guides, introductions, updates, and original analysis to support Figment’s content marketing strategy and the needs of our institutional clients, retail customers, and protocol communities. Occasionally identify strategic business, investment, and technology opportunities through engaging with protocol teams, as well as conducting independent research and analysis. Provide support to sales and customer‑success functions as an escalation path for knowledge not covered by internal knowledge sources. What you bring to the team CS degree or equivalent domain experience desired, with 1‑4 years in a similar research role preferred but not required. Attention to detail along with strong written and verbal communication skills. Presentation skills and ability to lead video calls. Personable and comfortable communicating with others across teams and platforms on a regular basis – high EQ. Demonstrable academic excellence (in any discipline, though Math, Computer Science, Economics, or Game Theory would be highly preferred), and high energy, interest, and desire to learn and conviction about blockchain technology and cryptocurrency. Previous experience in crypto/blockchain is a bonus, or alternatively, being highly crypto‑curious and ready to dive head‑first into the space. Organized with an emphasis on documentation and note‑taking. Published articles, blogs, content on relevant subject matter, or a demonstrable desire to do so. Technologies we use JIRA, Notion, Excel, Blockchain explorers. Teams you’ll collaborate with most often In addition to collaborating with other Protocol team members, this role will collaborate most often with our DevOps and SDE teams. Why you might be excited about us 100% remote‑first environment. Our flagship office is in Toronto, Canada. We also have additional co‑working spaces in New York, London, and Singapore. 4 weeks of PTO that kick in day one, with an additional week of flex days. Extended company‑paid health benefits that kick in day one. Best in class parental leave and flexible arrangements. A home office stipend to create a space that you enjoy working in. Monthly Wi‑fi reimbursement. A yearly Learning & Development budget. 401(k) (US) or RRSP match (Canada). Stock options in the company. A competitive bonus (based on company performance) that is distributed bi‑annually. For roles listed within the Sales Department, there is instead a competitive commissions structure outlined during the first interview. Annual onsite company gatherings and retreats. Compensation Base Salary: The CAD base salary range for this position is CAD $80,000 – $100,000. The US base salary range for this position is USD $80,000 – $100,000. This range reflects base salary only and does not include additional compensation or benefits. Interview process At Figment, we try to go above and beyond in making sure that you have the best possible experience interviewing with us. During your first Recruiter Call, you will be provided with more information about Figment, the position, and what to expect for the rest of the interview process. As we go through the process, we work to make sure that you hear back from us in a timely fashion. If we decide at any point that we’re unfortunately not moving forward, we will give you feedback. We aim for the entire process to take around 2‑4 weeks from initial screen to offer. See here for Figment’s Privacy Policy and California Employee Privacy Policy. At Figment, we have a thorough hiring process to verify the identity of all job candidates. Candidates must pass all steps to be considered. To learn more about Figment, our team, and the amazing work we are doing, visit our website. Are you ready to join us? #J-18808-Ljbffr