Director, Design Operations

OverviewYour Opportunity at ARC’TERYX:As the Director, Design Operations, you provide operational leadership in the execution of the Design strategy through operational excellence. You enable seasonal delivery through the I2C (Innovation to Consumer) processes and optimization of Design processes. You drive efficiency through calendars, process, and cross functional alignment, ensuring timelines and business objectives are met. In partnership with the Product Operations leadership team, you provide guidance and cohesion to cross-functionally optimize a high performing cross functional Design Operations team.This role is based out of our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada.Meet Your Future TeamThe Product Operations team optimizes the intersection of product creation processes, supporting through cross-functional teams to improve alignment, communication, and ways of working. We build a foundation for excellence through reinforcing business strategy and operational excellence with metrics, infrastructure, business processes, best practices and reporting.ResponsibilitiesDriving operational excellence across Design processes, and through ways of working across teamsEstablishing, owning and driving the continuous improvement of Design processes throughout I2C calendar, including process management, and seasonal deliverySetting goals and ensuring deliverables are on time throughout the I2C processesDriving seasonal deliverable execution and expectations throughout the Design team, while championing a culture of continuous challenge, improvement and growthLeading, mentoring and motivating the Design Operations team to enable the execution of the seasonsIdentifying every opportunity to lead and mentor team membersSoliciting feedback from cross-functional leadership to support the overall business in identifying areas of process improvement, business calendar and team structure requirementsMonitoring and reporting on team performance metrics regularly to leadershipPartnering with the Product Operations leaders to ensure their fingers are on the pulse of the culture; helping to champion any learning opportunities for the development and growth of the teamCollaborating with People and Culture (P&C) and supporting the Design Operations team on recruitment and trainingUpholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chainFuture opportunitiesExpanding how the Design operations team and processes are supported holisticallyAre you our next Director, Design Operations?You have 10+ years’ experience in a product creation environment (functional and/or operations) within design, development, or production environment, with 3+ years’ experience in director-level, leadership roleYou have a complete understanding of the product lifecycle process and have experience bringing a product line to lifeYou are perceptive, emotionally intelligent and able to partner cross-functionally, able to demonstrate a strong track record of teambuildingYou have strong influential leadership, with the ability to drive alignment across diverse cross-functional stakeholders at all levels of the businessYou flourish in a fast-growth, entrepreneurial environment and thrive on contributing to our brand and team’s evolution through building relationships and creating partnershipsYou set a clear vision, align your team around common objectives, and foster commitment to these objectivesYou have a proven track record in developing and leading the execution of a multi-year business strategyYou drive organizational excellence through continuous communication and proactive, solutions-based approachesYou have strong business acumen with the ability to lead in a complex matrix business environmentYou have the ability to think both strategically and tactically, with a persistent attention to detailYou have a strong knowledge of the Arc’teryx products and apparel processesYou are proactive in identifying the root cause of issues and developing solutionsYou inspire breakthrough thinking and continuous improvementSalary: $149,000 - $186,000 a yearA reasonable estimate of the pay range is CAD$149,000 - CAD$186,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. #J-18808-Ljbffr