Program Assistant, Fire

Campus Location: Maple Ridge Regular / Term: Regular Closing Date: November 10 at 3:30pm Position Summary Join our dynamic teams as a Program Assistant in the Fire & Safety Division, providing essential administrative support to facilitate the delivery of our impactful programs and courses. Based at the Maple Ridge Campus, this role collaborates closely with the Program Manager and Program Planner to support contract course programming. As a vital team member, this position ensures the smooth implementation and delivery of face‑to‑face and online courses, assisting with everything from preparing course materials to maintaining detailed records. This role encompasses a variety of administrative duties, including registering students, producing attendance lists, preparing course delivery material and processing course surveys and sales orders. Responsibilities include supporting online offerings by maintaining and updating Blackboard, booking rooms, creating and marking exams and entering final grades into the Colleague Student Information System. Effective communication is key, as information is provided to students, instructors and external stakeholders and liaison with various internal and external contacts is necessary. Additional tasks include producing certificates, drafting routine correspondence and formatting course‑related documents. If you are a highly organized multi‑tasker, with the ability to prioritize tasks and communicate effectively, we would love to hear from you Qualifications & Requirements Secondary school graduation plus three (3) years of related office experience, or an acceptable equivalent combination of education, training and experience; Demonstrated proficiency with MS Office software, including Word, Excel and Outlook; Strong written and verbal communication skills, including accurate spelling, grammar, proofreading, and minute‑taking abilities; Excellent organizational skills, and attention to detail; Proven ability to meet deadlines, manage priorities and maintain a high level of accuracy, while processing a high volume of work within an independent setting is essential; Ability to maintain a positive attitude with a focus on exceptional customer service is essential; Proven ability to resolve issues in a logical, assertive, and professional manner; Ability to establish and maintain effective working relationships with a variety of internal and external contacts in a team‑based setting important, including staff, students and the public; Ability to remain calm under pressure and deal with sensitive issues showing discretion and confidentiality; Knowledge and proficiency of Blackboard Learning Management, Adobe Software, Colleague (or similar SIS), Monday.com, Unit4 and Questionmark is a definite asset; Physical ability to lift boxes (up to 25 lbs.) is required. About JIBC Justice Institute of British Columbia (JIBC) is a public, post‑secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management. As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counseling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society. What JIBC Offers We offer a total compensation package that includes Extended Health and Dental Benefits, and enrollment in the Municipal Pension Plan after six months. In addition, we offer 15 vacation days annually (pro‑rated in first year), as well as other generous leave entitlements. Salary Range $50,534.82 (with wage increments to a max of $53,951.31). Salary and wage increments are in accordance with the Collective Agreement. (BCGEU Pay Grid 9) *Position is currently eligible for Service Improvement Allocation of $39.81 bi‑weekly* Posting Date November 3, 2025 Position Type BCGEU Position Number 1000214 Employment Type Full‑Time Regular Work Arrangements This is a Regular, full-time (35 hours per week) position. Must be within a commutable distance to the JIBC's Maple Ridge Campus. How to Apply Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling the position. All applications must be received by November 10, 2025 at 3:30pm. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified. Union Observer Applicants may request a Union Observer. Such requests should be made through the People & Culture department (hr@jibc.ca) at the time of application. Justice Institute of British Columbia believes in creating accessible programming, workplaces and spaces that reflect the community we serve. Our desire is to continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and students and where everyone feels empowered to share their experiences and ideas. We encourage applications from members of groups that have been marginalized on any grounds named under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or a person of Indigenous ancestry. We thank all applicants for their interest in employment with JIBC. Only those selected for an interview will be contacted. #J-18808-Ljbffr