Tech Director, AI-Driven CX Solutions

A technology firm specializing in AI is seeking an experienced AI Strategist to bridge traditional customer experience operations with AI transformation. In this role, you will collaborate with CX leaders to design strategic roadmaps, lead training sessions, and optimize automation processes. Ideal candidates have over 5 years of experience, deep CX...

A leading tech company in Ottawa is looking for a Director of CX Operations who will define and implement the customer experience vision. The role involves strategic leadership, operational improvement, and oversight of AI-driven support tools. The ideal candidate has over 8 years of experience in CX and strong analytical skills. This is a unique opportunity...

A leading tech company in Ottawa is looking for a Director of CX Operations who will define and implement the customer experience vision. The role involves strategic leadership, operational improvement, and oversight of AI-driven support tools. The ideal candidate has over 8 years of experience in CX and strong analytical skills. This is a unique opportunity...

A leading tech company in Ottawa is looking for a Director of CX Operations who will define and implement the customer experience vision. The role involves strategic leadership, operational improvement, and oversight of AI-driven support tools. The ideal candidate has over 8 years of experience in CX and strong analytical skills. This is a unique opportunity...

A technology firm specializing in AI for customer experience is seeking an AI Strategist to act as the connective tissue between traditional CX operations and AI-first transformation. This role involves partnering with senior customer stakeholders to build strategies that integrate AI effectively. The ideal candidate should have over 5 years of experience in...

A tech-focused logistics firm is seeking a Logistics Manager to work remotely from Canada. The ideal candidate will assess AI-generated content relating to transportation and warehousing while providing feedback to improve AI solutions. A Bachelor's degree in a relevant field and strong analytical skills are required. This position offers a unique...

Meet Siena Siena is the first intelligence layer for customer experience. We’re creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn’t just automate support; it powers shopping agents, builds...

A dynamic tech company is seeking a Marketing Specialist to assist with AI-driven marketing campaigns. This remote role involves contributing to social media content creation and data analysis, as well as helping to optimize campaign strategies. The ideal candidate possesses strong communication skills and is eager to explore AI technologies. Competitive...

Join to apply for the Implementation Consultant role at ada CX Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We raise a new standard of quality service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. The Role As an...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...