Investigation & Compliance Officer (Care Coordinator)

Investigation & Compliance Officer (Care Coordinator) Join to apply for the Investigation & Compliance Officer (Care Coordinator) role at Government of Nova Scotia. Competition #: 47315Department: Seniors and Long-Term CareLocation: HalifaxType of Employment: PermanentUnion Status: NSGEU - NSPGClosing Date: 10-Nov-25 (Applications accepted until 11:59 PM Atlantic Time) About Us The Department of Seniors and Long Term Care is committed to ensuring the inclusion, well‑being, and independence of seniors in Nova Scotia by developing policies and programs across government, and providing strategic planning, support, services, and information. With a focus on collaborative primary health care, continuing care, and infrastructure, we manage the planning, funding, legislation, and monitoring necessary to improve access and service delivery. About Our Opportunity As an Investigation & Compliance Officer you will be responsible for licensing, auditing, and compliance functions related to licensed Nursing Homes and Residential Care Facilities, as well as investigative functions in Homes for Special Care and Hospitals. Primary Accountabilities Coordinate and conduct thorough licensing inspections of Long‑Term Care Facilities, ensuring ongoing compliance with provincial legislation, regulations, policies, and standards. Prepare detailed licensing inspection reports, issue requirements, and submit recommendations for licenses and authorizations to operate. Lead investigations of abuse allegations on behalf of the Department, in accordance with the Protection for Persons in Care Act, including conducting inquiries and investigating allegations of resident and patient abuse in licensed long‑term care facilities and hospitals. Write reports and issue directives to health facilities to safeguard patients and residents. Conduct service audits as required to ensure quality and compliance, establishing benchmarks, performance measures, and identifying trends to improve outcomes. Maintain accurate statistics and gather information/research to support decision‑making and policy development. Draft briefing materials and correspondence for the Minister and senior management, ensuring clear and effective communication of findings and recommendations. Qualifications And Experience Licensed professional from a healthcare setting with five years of related experience. Currently registered or eligible for registration with applicable professional association. Excellent communication, interpersonal, analytical, and time‑management skills. Ability to build, foster, and maintain effective relationships with all customers. Knowledge of human development and the aging process, and experience in a multi‑disciplinary health long‑term care environment. Demonstrated competency in licensing, auditing, and investigating. Proficiency with office automation suites. Working knowledge of current provincial legislation, regulations, policies, and standards; experience in Continuing Care is an asset. Equivalency Bachelor’s degree in Nursing, Social Work, Occupational Therapy, Physiotherapy, or Nutritional Studies plus five years of related experience; or Diploma in Nursing plus seven years of related experience. Benefits Defined Benefit Pension Plan Health, Dental, Life Insurance, General Illness, Short and Long Term Disability Vacation and Employee and Family Assistance Programs Working Conditions May require overtime on occasion Most work occurs in an office or health care setting, sitting for long periods of time Frequently required to drive for extended periods of time, including winter/inclement weather or in isolated areas; position covers the entire province Requires periods of prolonged standing and walking during licensing inspections of long‑term care facilities Exposure to acts of physical and sexual abuse and neglect, graphic images and descriptions during investigations of abuse Required to negotiate and interview individuals who may be angry, verbally aggressive, and/or emotionally distraught Work under stressful situations across the continuum of care, including producing information related to investigations that are reported widely in the media Additional Information There are two (2) positions to be filled: one permanent and one term employment opportunity with an anticipated end date of November 13, 2026. The appointment status is dependent on the start date of the successful candidate. What We Offer Career Development: access to guidance, tools, resources, and ongoing training for every stage of your career Engaging workplace: employees feel valued, respected, connected, and tuned in, supported by forward‑thinking policies and strategies Countless career paths Department specific flexible working schedules Pay Grade and Salary Pay Grade: PR 14Salary Range: $2,653.85 – $3,231.58 bi‑weekly Employment Equity Statement Our goal is to be a diverse workforce representative of the citizens we serve. We welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities, and Women in occupations or positions where they are under‑represented. Members of these equity groups are encouraged to self‑identify on the electronic application. Accommodation Statement We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at Competitions@novascotia.ca. Contact All questions and concerns may be directed to Competitions@novascotia.ca. #J-18808-Ljbffr