Consultant, Commercial Property Claims – Large Loss

OverviewConsultant, Commercial Property Claims – Large Loss (National Scale) – IntactJoin to apply for the role at Intact. The organization is seeking a Consultant, Commercial Property Claims – Large Loss (National Scale) to join our growing team. As a Claims Consultant in our Property Large Loss team, you will handle multi-line complex claims through all distribution channels and manage direct handling and monitoring of complex first party and third-party claims with exposures in Canada and internationally. Losses may include Commercial Property, Energy, Equipment Breakdown, Environmental Liability and additional Specialty Claims.The Claims Consultant performs the settlement of complex claims, civil liability or property damage, handles disputes or alternative dispute resolution processes, conducts analysis and evaluation of claims, liability and provisions, and contributes to unit priorities, including providing expertise, mentoring and participating in the budget process.What You’ll Do HereManage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialized kinds of loss within Canada and internationally.Engage and manage internal and external counsel, consultants, adjusters, accountants and engineers to confirm coverage, determine liability and assess damages.Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning.Train colleagues on complex claims handling.Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned.Provide excellent customer service to brokers, customers, and colleagues.Deliver and exceed on all key performance indicators related to loss development, loss adjustment expenses, claims leakage control and expense management.Leverage expertise in a creative, continuous improvement environment to support a model of best practice operations.Effectively negotiate claims when appropriate.Attend settlement conferences and trials.Attend loss locations and other client and broker meetings when appropriate.What You Bring To The TableCritical thinker with intellectual curiosity for complex problems in time-sensitive situations.Skilled communicator to foster favorable business relationships and provide clear guidance to clients.Problem-solver able to gather information, evaluate situations and negotiate next steps toward a solution.Flexible and agile in adapting to changing needs.Planner who can organize to establish effective strategy.Strong collaborator with a passion for mentoring and coaching others.10+ years experience with direct handling of large and complex commercial property claims.Knowledge of relevant regulatory and legal requirements applicable to the position.Undergraduate Degree or CIP designation (asset).Willingness to travel as needed.Functional bilingualism (French / English) to interact with a French-speaking and English-speaking clientele and colleagues across the country.What We OfferOur hybrid work model provides a balance between working from home and meaningful in-person interactions.A financial rewards program that recognizes your successIndustry-leading Employee Share Purchase Plan; 50% match of net shares purchasedExtensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsOption to purchase up to 5 extra days off per yearAnnual wellness account promoting an active and healthy lifestyleTools and resources to support physical and mental health, embracing change and connecting with colleaguesDynamic workplace learning ecosystem with learning journeys and programsInclusive employee-led networks for education, inspiration and developmentSupportive leaders and colleagues to help you growCommunity Impact program aligned with personal valuesWe are an equal opportunity employerAt Intact, respect is a value and we strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and 2SLGBTQI+ community members. We acknowledge the land Canada is on and the history of First Nations, Metis and Inuit peoples. We have policies to ensure equal access and participation for people with disabilities, including accommodations. If an adjustment is needed to make the recruitment process more accessible, please let us know when we reach out about a job opportunity. Learn more about our recruitment process and candidate journey. If you are an Intact or belairdirect employee, please apply on the Internal Career Site.Employment detailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Sales and ManagementIndustry: Insurance #J-18808-Ljbffr