Patient Access Representative
2 weeks ago
Description The Patient Access Representative is located at our administrative office in our centralized call center. This role encompasses all of the various ways we interact with our patients. This includes answering and routing all incoming calls for Mosaic Community Health in a timely, professional and courteous manner. This role provides service to patients by answering questions, making appointments, entering documentation and routing encounters as appropriate using electronic health record (EHR) software and establishing new patients over the phone prior to their first appointment. Duties also include handling pre-registration and registration pre verification for all patients at Mosaic Community Health, new or established. Responsibilities Answer all incoming call, transfer and/or route messages to the appropriate clinic, pool, and/or individual Answer questions providing timely, accurate, and quality customer service Schedule patients in accordance with established provider schedules and clinic protocols Promote, educate, and troubleshoot MyChart use and issues for patients Skills & Knowledge Knowledge of standard office policies and procedures. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Fluency in Spanish is helpful. Knowledge of Microsoft Office software products preferred. Computer literacy and typing skills. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package Qualifications Education Required High School/GED or better. Experience Preferred 1 year: A minimum of one year of customer service or other administrative experience. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
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Patient Access Specialist
2 weeks ago
Ottawa, Canada Mosaic Community Health Full timeA health service organization is seeking a Patient Access Representative in Ottawa. Responsibilities include answering calls, scheduling appointments, and providing customer service. The ideal candidate has a high school diploma and experience in customer service. Strong communication skills are essential, and fluency in Spanish is a plus. A commitment to...
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Patient Access Specialist
2 weeks ago
Ottawa, Canada Mosaic Community Health Full timeA health service organization is seeking a Patient Access Representative in Ottawa. Responsibilities include answering calls, scheduling appointments, and providing customer service. The ideal candidate has a high school diploma and experience in customer service. Strong communication skills are essential, and fluency in Spanish is a plus. A commitment to...
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Patient Care Representative
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Ottawa, Canada MyHealth Centre Full timeWELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the clinic. Job Description: Patient Care Representative Reporting...
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RPN Health Care Navigator — Patient Access
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Care Access Representative
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Ottawa, ON KH K, Canada CBI Home Health Full time $50,000 - $70,000 per yearCare Access Representative - OttawaNursing DepartmentDo your life's best work with usThe Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact...
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Reimbursement & Patient Access Case Manager
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bayshore HealthCare Full timeA leading healthcare provider in Toronto is looking for a Case Manager to provide case management support services to patients and healthcare professionals. This role requires exceptional customer service and bilingual communication skills in English and French. The successful candidate will facilitate access to medications, manage reimbursement concerns,...
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Remote Patient Access
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Surrey, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada AmerisourceBergen Full timeA leading healthcare services company in Metro Vancouver is seeking a Patient Service Coordinator for a 12-month contract. The role involves key contact for patients, coordinating services, and ensuring timely access to therapy. Ideal candidates are bilingual and possess strong customer service skills. The company offers competitive compensation and benefits...
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Remote Patient Access
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Remote Patient Access
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West Vancouver, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwe, Canada AmerisourceBergen Full timeA leading healthcare provider in Metro Vancouver seeks a dedicated Patient Services Coordinator. In this full-time role, you will be the key contact for patients, guiding them through program services and supporting their access to necessary therapies. Ideal candidates will be bilingual in English and French, possess strong customer service skills, and have...
